Radiology Front Desk & Patient Services Specialist

Sunway Medical Centre; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical center in Ipoh, Malaysia is seeking a dedicated individual for reception and administrative duties. Responsibilities include ensuring cleanliness, managing appointments, supporting patients and staff, and effective communication in an efficient workflow. Ideal candidates should possess customer service skills and be computer literate. The role requires at least a minimum qualification of SPM and emphasizes confidentiality and service quality.

Responsibilities

• Ensure cleanliness of counters and reporting room meets/exceeds expectations.
• Ensure patient’s privacy and confidentiality.
• Promote smooth workflow at reception counter and all stations.
• Organize appointments for Radiology procedures and registration.
• Attend to enquiries via email, telephone, or in person.
• Support radiologists and staff with administrative duties.
• Ensure effective communication to patients and colleagues.
• Burn and sort CDs for patients as prescribed.

Skills

Good communication skills

Good interpersonal skills

Critical thinking skills

Customer-service oriented

Excellent hospitality skills

Computer literate

Education

Min. SPM

Job description

A leading medical center in Ipoh, Malaysia is seeking a dedicated individual for reception and administrative duties. Responsibilities include ensuring cleanliness, managing appointments, supporting patients and staff, and effective communication in an efficient workflow. Ideal candidates should possess customer service skills and be computer literate. The role requires at least a minimum qualification of SPM and emphasizes confidentiality and service quality.