Rack & Server Systems Engineer — AI/HPC Performance

SUPER MICRO COMPUTER MALAYSIA SDN. BHD.; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Supermicro is seeking a System Engineer in Malaysia to deploy, validate, and support enterprise server, AI server, GPU server, HPC cluster, storage, and networking solutions. You will focus on system troubleshooting, performance optimization, and test automation to ensure reliable operation and customer satisfaction.

The role collaborates with Production, Hardware, Networking, Software, PM, FAE, and Customer teams to resolve project-related issues, develop SOPs, and maintain internal testing

Qualifications

• Bachelor’s or Master’s degree in Engineering (Computer/Telecommunication, Electrical/Electronic) or equivalent field preferred.
• Experience around 5 years in server-related engineering generally preferred, with strong capability encouraged.
• Intermediate English proficiency for technical docs and basic conversations is beneficial.
• Familiarity with BIOS and BMC operations and concepts is advantageous.

Responsibilities

• Set up, test, deploy, and provide daily technical support for Server, AI Server, GPU Server, HPC Cluster, Storage, and Network systems.
• Troubleshoot hardware and software issues by analyzing OS, BMC, drivers, kernel, and test logs; identify root causes and propose improvements.
• Maintain test automation, system diagnostic tools, log parsing, and data processing using Linux, Shell Script, Python, or Ansible.
• Perform functional testing, benchmarking, and performance analysis for server workloads including multi-GPU and HPC environments.
• Prepare testing reports, SOPs, troubleshooting guides, and technical documentation.
• Collaborate with Production, Hardware, Networking, Software, PM, FAE, and Customer teams to resolve issues.

Skills

Linux OS

OS deployment

Troubleshooting

Automation

Cross-functional teamwork

Education

Bachelor’s or Master’s in Engineering

Tools

BIOS

BMC

Shell Script

Python

Ansible

Kernel

Job description

Supermicro is seeking a System Engineer in Malaysia to deploy, validate, and support enterprise server, AI server, GPU server, HPC cluster, storage, and networking solutions. You will focus on system troubleshooting, performance optimization, and test automation to ensure reliable operation and customer satisfaction.

The role collaborates with Production, Hardware, Networking, Software, PM, FAE, and Customer teams to resolve project-related issues, develop SOPs, and maintain internal testing