QC Supervisor

Ichor Systems, Inc.; Shah Alam; On-site; MYR 67,000 - 112,000; Full time

Job summary

Ichor Systems, Inc. in Shah Alam, Malaysia is seeking a QC Supervisor to oversee quality control operations, lead a team of inspectors/technicians, and ensure compliance with ISO 9001:2015 and customer requirements.

You will drive defect reduction, monitor FPY and quality metrics, and collaborate with cross-functional teams on CAPA and continuous improvement initiatives. A Bachelor’s degree and 3+ years in QC/people management are required.

Qualifications

• Bachelor’s degree or Diploma in Engineering, Quality Management, or related field.
• 3+ years of QC/people management experience.
• Familiarity with ISO 9001 Quality Management System Requirements.
• Proficient with MS Office and basic quality tools.

Responsibilities

• Supervise daily QC inspection activities including incoming, in-process, and final product inspections.
• Lead, coach, and manage QC inspectors to ensure effective execution of quality inspection requirements.
• Allocate manpower and inspection resources based on production requirements and priorities.
• Ensure inspection activities are completed according to work instructions, control plans, drawings, specifications, and customer requirements.
• Review and verify inspection results, quality records, and inspection reports for accuracy and completeness.
• Coordinate with Manufacturing, Engineering, Process, and Quality teams on CAPA.
• Monitor quality performance metrics including defect rates, FPY, scrap, and rework trends.

Skills

Quality management

Team leadership

Attention to detail

Problem solving

Communication

Process adherence

Education

Bachelor’s degree/Diploma in Engineering or Quality Management

Tools

Microsoft Office

Job description

The QC Supervisor is responsible for overseeing quality control operations to ensure products meet stringent industry and customer standards. This role leads and trains a team of inspectors/technicians, manages inspection processes, drives defect reduction, and ensures compliance with internal quality systems, external standards (ISO 9001:2015) and customer requirements

The QC Supervisor is responsible for overseeing quality control operations to ensure products meet stringent industry and customer standards. This role leads and trains a team of inspectors/technicians, manages inspection processes, drives defect reduction, and ensures compliance with internal quality systems, external standards (ISO 9001:2015) and customer requirements

Responsibilities

• Supervise daily QC inspection activities including incoming, in-process, and final product inspections.
• Lead, coach, and manage QC inspectors to ensure effective execution of quality inspection requirements.
• Allocate manpower and inspection resources based on production requirements and priorities.
• Ensure inspection activities are completed according to work instructions, control plans, drawings, specifications, and customer requirements.
• Review and verify inspection results, quality records, and inspection reports for accuracy and completeness.
• Support production teams in identifying, containing, and resolving quality issues.
• Perform investigation and follow-up on product defects, non-conformances, and customer complaints.
• Coordinate with Manufacturing, Engineering, Process, and Quality teams on corrective and preventive actions (CAPA).
• Ensure non-conforming materials and products are properly identified, segregated, documented, and controlled.
• Monitor quality performance metrics including defect rates, first pass yield (FPY), scrap, and rework trends.
• Drive continuous improvement activities to reduce defects and improve product quality.
• Support root cause analysis using problem-solving tools such as 5 Why, Fishbone, and corrective action reports.
• Ensure QC inspectors are properly trained and qualified on inspection methods, equipment, and procedures.
• Maintain calibration status and proper usage of inspection tools and measuring equipment.
• Support implementation and maintenance of quality systems, procedures, and work instructions.
• Participate in internal, customer, and regulatory audits as required.
• Ensure compliance with company quality standards, safety requirements, and operational procedures.
• Promote a quality-focused culture and encourage employee ownership of product quality.
• Perform other duties and responsibilities assigned by the Quality Manager.

Requirements

• Bachelor’s degree/Diploma in Engineering, Quality Management, or related field.
• At least 3 years working experience related to QC and people management
• Ability to follow procedures and processes.
• Familiarity with ISO 9001 Quality Management System Requirements.
• Proficient with computer-based productivity tools (i.e. Microsoft Office)
• Proactive, energetic and can work in a fast-paced environment.
• Good verbal and written communication skills.
• Attention to details and able to work individually or as a team
• Versatile and have a keen interest in learning and solving problems.