Quality Engineer-Mandarin Speaker | manage system development, internal & external audits | Up to RM13K

Alpha Alliance; Iskandar Puteri; On-site; MYR 90,000 - 150,000; Full time

Job summary

Alpha Alliance is seeking a Quality Management lead to establish and maintain integrated management systems across ISO 9001, ISO 14001, ISO 45001, and QC 080000. You will drive ongoing certification activities, audits, and management reviews while coordinating cross-departmental compliance and continuous improvement.

The role requires strong knowledge of multiple ISO standards, an Internal Auditor Certificate, and hands-on experience in APQP/PPAP and quality tools such as FMEA, SPC, and MSA.

Qualifications

• Strong knowledge of ISO 9001, IATF 16949, ISO 14001, and ISO 45001.
• Hold an Internal Auditor Certificate.
• Proficient in establishing and standardizing APQP, PPAP, FMEA, MSA, and SPC.

Responsibilities

• Manage and continuously improve integrated management systems (ISO 9001, ISO 14001, ISO 45001, QC 080000).
• Lead certification, surveillance, and recertification audits; coordinate corrective actions and closure verification.
• Plan and conduct internal audits; oversee management reviews and cross-departmental compliance.
• Standardize cross-department processes for quality, document control, and supplier quality systems.
• Coordinate customer and third-party audits; ensure traceability and robust documentation.

Skills

ISO standard knowledge

Quality management systems

Auditing

Process standardization

Tools

APQP

PPAP

FMEA

MSA

SPC

Job description

Company Background: ICT cooling product and solution provider

Working Days: Monday to Friday

Working Hours: 9am - 6pm

Employment type: Full time permanent

Job Descriptions:

• Management System Development and Maintenance
• Establish, implement, and continuously improve the company’s integrated management systems, including ISO 9001, ISO 14001, ISO 45001, and QC 080000. Lead the implementation of IATF 16949 based on business and key customer requirements.
• Plan and control all management system documents, including quality manuals, procedures, cross-departmental processes, and liquid-cooling industry standards. Ensure consistent company-wide quality and compliance requirements.
• Monitor relevant standards, industry regulations, and customer requirements for data centres and liquid-cooling equipment. Update internal controls to ensure continued compliance with RoHS, REACH, halogen-free, and other requirements.

2. Certification, Audit and Management Reviews

• Manage third-party certification, surveillance, and recertification audits, including preparation, documentation, on-site coordination, corrective actions, and closure verification.
• Prepare annual internal audit and management review plans. Conduct system and cross-departmental compliance audits covering R&D, production, supply chain, warehousing, and delivery.
• Lead annual management reviews, consolidate system performance, audit findings, process gaps, and compliance risks, and drive improvement plans.
• Coordinate customer second-party audits, including preparation, document submission, on-site support, and corrective-action closure, without handling specific product quality issues.
• Process Standardization and Compliance Monitoring
• Review and standardize cross-departmental processes covering liquid-cooling equipment production, testing, fluid control, warehousing, project delivery, and document control. Ensure consistent procedures, records, and traceability.
• Monitor system implementation across departments, identify non-compliance and process gaps, and follow up on corrective actions to ensure both document and on-site compliance.
• Establish liquid-cooling industry compliance standards for fluid control, stainless-steel corrosion prevention, pipeline pressure and leak testing, final product acceptance, and hazardous substance control.
• Quality Tool Standardization
• Establish company-wide standards, templates, and procedures for APQP, PPAP, FMEA, MSA, and SPC. Provide standardised guidance to R&D Quality, Process Quality, and SQE without directly handling project, process, or supplier issues.
• Standardise company-wide processes for non-conforming products, quality abnormalities, 8D reports, risk identification, corrective actions, and preventive actions.
• Establish common rules for measurement systems, process capability, equipment calibration, data analysis, and process monitoring.
• Training and Continuous Improvement
• Coordinate management system, compliance, quality tool, and process training for management, R&D, production, supply chain, and quality teams.
• Identify system and process improvement opportunities, update procedures and operating standards, and improve the overall quality management system.
• Prepare monthly and annual system reports covering performance, compliance risks, audit findings, and corrective-action status.

Requirements

• Strong knowledge of ISO 9001, IATF 16949, ISO 14001, and ISO 45001.
• Hold an Internal Auditor Certificate.
• Proficient in establishing and standardizing APQP, PPAP, FMEA, MSA, and SPC.
• Able to independently manage system development, internal and external audits, corrective actions, and closure.
• Proven experience in preparing management system documents, establishing company-level quality processes, and managing annual system planning and improvement.