Production Quality Engineer

Pivotal Systems (Malaysia) Sdn Bhd; Kedah; On-site; MYR 60,000 - 90,000; Full time

Job summary

Pivotal Systems (Malaysia) Sdn Bhd is seeking a senior Quality Assurance professional to lead the QA function in daily production quality, audits, and continuous improvement initiatives in Kedah, Malaysia.

You will organize MRB meetings, drive CAPA, and liaise with cross-functional teams to ensure ISO 9001 compliance and robust quality data reporting. Fluent in multiple languages is preferred for leadership interaction.

Qualifications

• Bachelor's degree or diploma in Mechanical Design, Mechatronics, Electrical Automation, or related fields.
• Minimum 5 years of relevant working experience.
• Fluent in English, Bahasa Malaysia, and Mandarin.
• Familiar with ISO 9001 quality management systems; Proficient in the Five Core Tools (APQP, PPAP, FMEA, SPC, MSA); 6-sigma, 8D.

Responsibilities

• Address daily production quality abnormalities and drive timely resolution by relevant personnel.
• Organize MRB meetings for timely material disposition.
• Prepare monthly quality reports and drive improvement plans with stakeholders.
• Trigger alarms on adverse trends and lead quality improvement activities.
• Lead audits and ensure objective evidence readiness with cross‑functional teams.
• Issue NCRs and coordinate investigations, root cause analysis, and CAPA.
• Support Preventive actions to avoid recurrence and act as quality partner for Change Control.
• Coach quality technicians and inspectors to follow inspection plans.
• Support CI projects to improve quality, efficiency, and reduce waste.
• Define and develop job descriptions for subordinate positions.
• Perform ad-hoc tasks as assigned by supervisor.

Skills

Quality management

Auditing

CAPA

Continuous Improvement

Root cause analysis

Education

Engineering degree or diploma

Tools

ISO 9001

APQP

PPAP

FMEA

SPC

MSA

Six Sigma

8D

Job description

Address daily production quality abnormalities and ensure timely resolution by relevant personnel; determine containment with proper identification and segregation

Organize MRB (Material Review Board) meetings for timely material disposition

Prepare monthly quality reports; analyze quality data, update key quality indicators, and work with relevant parties to define and drive improvement plans

Trigger alarms when adverse quality trends are observed and lead quality improvement activities

Host or participate in quality‑related meetings

Support or lead internal and external audits (as auditor and/or auditee) and work with cross‑functional teams to ensure objective evidence readiness

Issue non‑conformance reports (NCRs) and coordinate investigations, root cause analysis, and CAPA with responsible functions

Ensure preventive action proliferation to similar processes to avoid recurrence

Act as quality partner for Change Control, advise or authorize qualification protocols, and review deliverables against success criteria

Coach and guide quality technicians and inspectors to perform inspections according to inspection plans

Support or lead Continuous Improvement (CI) projects to improve quality, efficiency, and reduce waste and scrap

Define and develop job descriptions for subordinate positions

Perform other ad‑hoc tasks or projects as assigned by the superior

Requirements

Bachelor's degree or Diploma in Mechanical Design, Mechatronics, Electrical Automation, or related fields. (Degree preferable)

Minimum 5 years of relevant working experience

Fluent in English, Bahasa Malaysia, and Mandarin to interface smoothly with Chinese-speaking leadership and operational staff.

Familiar with ISO 9001 quality management systems; Proficient in the Five Core Tools (APQP, PPAP, FMEA, SPC, MSA); 6-sigma, 8D, etc.

Skilled in system audits, process audits, and product audits. Experience in authoring qualification protocol, able to work with cross functional team and drive results.