Quality Assurance Specialist

OPITO; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

OPITO is seeking a Quality Assurance Specialist to audit OPITO‑approved training centres across the Asia Pacific region. You will verify compliance with OPITO requirements, provide technical guidance to Training Providers and Employers, and lead continuous improvement of quality systems.

The role involves site visits, travelling within APAC, and collaboration with industry stakeholders. The ideal candidate has QA/auditing experience in energy sectors, strong English communication, and the

Qualifications

• Fluent in written and verbal English.
• Excellent interpersonal and influencing skills.
• Strong understanding of OPITO Approval Criteria and Standards.
• Experience with auditing processes in oil, gas or energy sectors.
• Willingness to travel within Asia Pacific region.
• Ability to plan projects and manage teams.

Responsibilities

• Plan and conduct audits of training centres across APAC.
• Provide technical guidance to OPITO stakeholders (Training Providers & Employers).
• Develop and implement auditing activities with close out of remedial action.
• Support the management of the annual monitoring audit schedule of approved companies.
• Promote safety, quality and consistency across OPITO standards and QA processes.
• Travel within the region to training centres and stakeholders.

Skills

Fluent in English

Interpersonal skills

Project management

Communication skills

Teamwork

Negotiation skills

Auditing experience

Stakeholder engagement

Education

Lead Auditor Qualification

NEBOSH General Certificate

Competence Assessor Qualification

Internal Verifier Qualification

Train the Trainer Qualification

Degree or Professional Qualification

Tools

MS Office

Job description

OUR MISSION

OPITO is committed to strategic growth and diversification, aiming to increase global adoption of its products and services to ensure continued provision of expertise and solutions to elevate safety, skills and competence across a global workforce in safety critical industries. Through technology and innovation, the organisation will develop pioneering solutions that leverage cutting-edge advancements. A focus on data-driven intelligence will enable OPITO to harness insights into global workforce and safety trends, ensuring informed decision-making. In alignment with social value principles and the UN Sustainable Development Goals, OPITO will enhance educational opportunities, promote inclusive career pathways, support economic growth, and drive industry innovation and infrastructure. Lastly, through business effectiveness, OPITO will implement targeted and measurable continuous improvement initiatives, ensuring operational excellence across all aspects of its operations.

COMPANY OVERVIEW

Operating for over 50 years, OPITO is an industry-owned organisation, with regional centres of excellence in five key regions – UK and Europe, Middle East and Africa, Asia Pacific, the Americas and Brazil – OPITO drives safety and competency improvements across a diverse range of industries.

We drive consistency and safety compliance across global standards and qualifications, creating workforce development solutions. OPITO is a global leader in workforce safety, leading the skills focused dialogue with international governments as our industry prepares to meet Net Zero targets.

Each year, more than 500,000 people are trained to OPITO standards through one of over 240 OPITO approved centres operating across 50 countries globally.

OUR VALUES

At OPITO, we are committed to fostering an inclusive, dynamic, and engaging workplace where individuals can bring their authentic selves to work. We value diversity, collaboration, and a spirited approach to our mission, believing that a strong team is built on mutual respect, passion, and a shared commitment to excellence.

Guided by our core values, we are steadfast in our commitment to:

• Integrity – Acting with honesty and responsibility in all that we do
• Collaboration – Working together to achieve common goals and drive success
• Adaptability – Embracing change to stay ahead in a dynamic environment.
• Care – Prioritising the well‑being and growth of our team, partners, and industry

At OPITO, we don’t just talk about our values—we live by them, creating a workplace where passion, resilience, and a positive mindset thrive.

JOB PURPOSE

As a Quality Assurance Specialist, you will play a key role in maintaining the quality, consistency, and integrity of OPITO‑approved training and competence standards across the Asia Pacific region. You will conduct audits of training centres, monitor compliance with OPITO requirements, and work closely with industry stakeholders to promote high standards of workforce safety, competence, and operational excellence. The role involves planning and conducting audits (site visits), providing technical guidance, supporting continuous improvement of standards and quality systems, and ensuring corrective actions are effectively implemented. You will also contribute to industry meetings, engage with training centres and employers, and help ensure that OPITO qualifications and training are delivered consistently and safely. This position is ideal for candidates with experience in quality assurance, auditing, training and competence systems, and the energy industry, who enjoy working independently, engaging with stakeholders and travelling across the region.

ROLE RESPONSIBILITIES

Your responsibilities may include but not limited to:

• Undertaking own duties with little or no supervision, contributing to own and team targets and objectives in line with delivering against stated business objectives in the annual business plan
• Responsible for overall planning of the activities associated to the role
• Developing and implementing auditing activities, ensuring close out of any subsequent remedial action
• Support the management of the annual monitoring audit schedule of approved companies
• Providing technical advice and guidance to OPITO stakeholders (Training Providers & Employers)
• Contribute to pan industry meetings
• Attend Exhibitions and Conferences, as required
• Monitor and ensure the integrity of the auditing process
• Support and contribute to the technical development and maintenance of OPITO standards and Approval Criteria
• Ensure compliance with the OPITO QMS
• Contribute to ensure that OPITO Approval Criteria reflects best practice
• Ensure training is delivered consistently by all OPITO approved training providers to the requirements as laid out by the OPITO approval criteria and relevant OPITO standards through the process of QA and guidance
• QA compliance against OPITO Competence Management System and Training Provider Criteria and against OPITO Training and Competence Standards through the entire QA process, and for ensuring close out of any subsequent remedial actions
• Responsible for monitoring and maintaining the integrity of the QA process
• Promoting the value of learning and skills strategies to companies as a means to enhance organisational performance
• Providing feedback to the QA Manager on possible improvements to the OPITO Standards
• Contribute to the support and development of OPITO Business
• Attend and contribute to the Training Centre Advisory Group meetings, as required

Health & Safety / Quality Assurance

Main functions may include some or all of the following:

• Assist the QA Manager to maintain the quality assurance of the OPITO Accreditation system against a robust and fully auditable process (approved by third party accreditation body)
• Ensures that OPITO QA Criteria is consistent with relevant HSE and legislative requirements
• Responsible for ensuring that the necessary corrective actions are taken when non-conformances have been identified
• Responsible for ensuring that training delivered by all OPITO approved centres is to the specified requirements of the standard and delivered in a safe environment
• Conduct Internal Auditor training as required
• Responsible for ensuring that all activities of the job role and supervised positions comply with applicable Health & Safety legislation, and that personnel under the job holder’s responsibility are not subjected to situations of unacceptable risk, e.g. by updating travel risk assessments

KNOWLEDGE, SKILLS AND ABILITIES

• Fluent in written and verbal English
• Excellent interpersonal, facilitation and influencing skills
• Comprehensive understanding of the Organisation’s key business drivers from both an operational and commercial perspective
• Excellent knowledge and understanding of the OPITO Approval Criteria and Standards
• Excellent understanding of competence management systems and their application within the oil and gas and wider energy industry
• Strong planning, budgeting, project management and organisational skills
• Detailed working knowledge of the emergency response legislation, regulations and standards
• Comprehensive understanding and experience of the Offshore Oil and Gas Industry
• Sound knowledge of management systems and processes
• Experience of managing and working with auditing processes
• Competence in the operation of the business and IT support systems used within the company, which are relevant to the scope of the position
• Appreciation of, and ability to articulate at all levels, the value of learning and skills strategies to enhance organisational performance
• Ability to plan projects and organise the work of self and others in achieving outcomes
• Excellent communication skills including listening
• Client focussed with a strong business awareness
• Ability to delegate effectively
• Strong influencing and negotiation skills
• Good team working skills
• IT literate with experience of MS Office

Desirable

• Lead Auditor Qualification
• NEBOSH General Certificate or recognised equivalent
• Competence Assessor Qualification
• Internal Verifier Qualification
• Train the Trainer Qualification or recognised equivalent
• Degree Education or Professional Qualification

COMPLIANCE

OPITO have a number of policies and guidance documents available to all staff (such as Bribery & Corruption and Conflict of Interest) which provides guidance and confidence to all of our team in their day‑to‑day roles as well as helping them to comply with the relevant laws and best practice at all times. All employees are reasonably expected to familiarise themselves with, and understand/comply with, at all times, these requirements.

GENERAL

Main functions may include some or all of the following:

• Regular and frequent travel within the region and other regions as required
• Undertakes special projects as appropriate and fulfils other duties as may reasonably be required by the company, in line with the incumbent’s skills, knowledge, abilities and personal development opportunities
• Maintaining the company values and culture