Quality Assurance Manager — Process & Improvement Lead

AMC Cincaria Sdn Bhd; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Job summary

AMC Cincaria Sdn Bhd is seeking a Quality Assurance Manager to oversee the QA function and drive continuous improvement across manufacturing operations in Malaysia.

You will lead the Quality Department, implement SOPs and WI, train production staff, manage non-conformances, coordinate CAPA activities, and ensure products meet all quality specifications while maintaining CFR feedback with customers.

Qualifications

• Strong leadership to head the Quality Department.
• Experience implementing SOPs and work instructions (WI).
• Ability to coordinate corrective and preventive actions (CAPA).
• Experience addressing IQA/IPQA/OQA and customer quality issues.

Responsibilities

• Review quality plans to define quality objectives, responsibilities, procedures, methods, and audit programs.
• Lead quality improvement projects across production.
• Coordinate process capability studies to verify capability to meet specifications.
• Attend to and work with customers on quality issues and CFR feedback.
• Coordinate non-conformance resolution and preventive actions.
• Manage QA inventory and ensure SOPs/WIs are in place.

Skills

Quality Assurance

Leadership

Process Improvement

Training

Customer liaison

Non-conformance

Tools

SOP development

WI implementation

Job description

AMC Cincaria Sdn Bhd is seeking a Quality Assurance Manager to oversee the QA function and drive continuous improvement across manufacturing operations in Malaysia.

You will lead the Quality Department, implement SOPs and WI, train production staff, manage non-conformances, coordinate CAPA activities, and ensure products meet all quality specifications while maintaining CFR feedback with customers.