Quality Assurance Manager

SmartHire by SEEK; Selangor; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Medical benefits

Health screenings

Salary increments

Performance bonuses

Dental reimbursements

Hospitalization plans

Life & accident insurance

Job summary

F&B Nutrition Sdn. Bhd. in Malaysia seeks a QA Manager to lead the Quality Assurance function and assure product integrity across the supply chain.

The role covers ISO/IEC 17025 compliance, FSSC 22000/HACCP/GMP/Halal, and supplier audits, with regulatory liaison and continuous improvement of QA systems.

Qualifications

• Bachelor's degree in Food Science, Food Technology or related discipline.
• 10+ years in food industry/FMCG quality with leadership experience.
• Fluency in English and Bahasa Malaysia.
• Strong QA/QC knowledge: GMP, HACCP, FSSC 22000, ISO standards.
• Regulatory awareness and ability to translate requirements into processes.
• Analytical and problem-solving capabilities with data-driven mindset.
• Excellent communication and collaboration across functions.
• Auditing experience against FSSC 22000/ISO 22000 or similar.
• Digital proficiency and comfort with modern tools (SAP, TQM).
• Proven leadership to coach and develop teams.

Responsibilities

• Strategic QA leadership aligning QA with business goals and regulatory requirements.
• Oversee QA/QC operations to ensure product quality and compliance with specs.
• Lead ISO/IEC 17025 compliance and laboratory accreditation activities.
• Manage food safety certifications (FSSC 22000, HACCP, GMP, Halal, VHMA) and audit readiness.
• Oversee third-party audits from preparation to closure of findings.
• Serve as regulatory liaison for inspections, audits and approvals.
• Develop and improve food regulatory compliance frameworks.
• Maintain robust supplier quality management including qualification and approval.

Skills

QA leadership

Regulatory knowledge

Audit experience

Data analysis

Cross-functional collaboration

Communication skills

Problem solving

Digital literacy

Education

Bachelor's in Food Science/Technology

Tools

SAP

TQM

Job description

Our client F&B Nutrition Sdn. Bhd. is seeking a QA Manager to join their team!

What you'll be doing?

• Strategic QA Leadership: Lead the Quality Assurance function at a strategic level, aligning QA objectives with broader business goals and regulatory requirements.
• QA/QC Operations Management: Oversee day-to-day Quality Assurance and Quality Control operations, ensuring consistent product quality and adherence to product specifications.
• Laboratory Accreditation Compliance: Lead the organisation's compliance with ISO/IEC 17025 requirements, ensuring laboratory operations meet the highest standards for accuracy, reliability, and audit readiness.
• Food Safety Certification Management: Champion compliance with all applicable food safety certifications and regulatory standards — including FSSC 22000, HACCP, GMP, Halal, and Veterinary Health Mark — to uphold product safety and customer satisfaction.
• Third-Party Audit Management: Manage the full lifecycle of third-party audits from preparation and coordination through to timely closure of findings, ensuring continuous certification validity.
• Regulatory Liaison: Serve as the organisation's primary point of contact with regulatory authorities for inspections, audits, and approvals, fostering positive and proactive relationships.
• Regulatory Compliance Frameworks: Develop, implement, and continuously improve food regulatory compliance frameworks in line with both local and international requirements.
• Supplier Quality Management: Build and maintain robust supplier quality management processes, including supplier qualification, evaluation, and approval, to ensure all incoming materials meet food safety and quality standards.

Who are they looking for?

• Educational Background: A Bachelor's Degree in Food Science, Food Technology, or a related discipline forms a strong foundation for this role.
• Industry Experience: A minimum of 10 years of experience in the food industry and/or FMCG manufacturing environment is required — candidates who have built their careers across diverse quality functions are especially encouraged to apply.
• Language Proficiency: Proficiency in both English and Bahasa Malaysia is required, as the role involves communication with a wide range of internal and external stakeholders across Malaysia, including regulatory bodies and certification authorities.
• QA/QC Knowledge: Strong working knowledge of QA/QC disciplines in food processing and/or FMCG manufacturing, covering legislative standards such as GMP, HACCP, FSSC 22000, and ISO frameworks.
• Regulatory & Standards Awareness: Working knowledge of applicable laws and industry standards, with the ability to translate requirements into practical, documented processes.
• Analytical & Problem-Solving Skills: Innovative and critical thinking, paired with strong data analysis and problem-solving capabilities, to anticipate and address quality challenges proactively.
• Communication & Collaboration: A confident communicator who works effectively with cross-functional teams, embraces change with a positive outlook, and nurtures productive working relationships across the organisation.
• Audit Expertise: Experience in auditing against FSSC 22000, ISO 22000, or other GFSI-recognised certification programmes, including supplier audits, would be a distinct advantage.
• Digital & Technological Literacy: Comfort with working in a fully digital environment, including the ability to assess, acquire, and communicate information using modern tools — knowledge of SAP and TQM would be an added advantage.
• Leadership Capability: Demonstrated experience in a leadership capacity, with the ability to coach, inspire, and build strong workplace connections across teams.
• Conflict & Decision Management: Capable of managing conflict constructively and navigating complex decision‑making processes to optimise outcomes for the team and the business.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Comprehensive medical benefits
• Yearly health screenings
• Company trips and yearly increments
• Performance bonuses
• Dental reimbursements
• Group hospitalization and surgical plans
• Group term life and personal accident plans

We welcome applications from all individuals who are passionate about quality and food safety — your unique perspective and background could be exactly what our client is looking for.

All information received will be kept strictly confidential and will be used only for employment-related purposes.