QA Manager

Maukerja Malaysia; Selangor; On-site; MYR 180,000 - 240,000; Full time

Job summary

Jora Malaysia is seeking a Quality Assurance Manager to lead our QA function and ensure products meet top quality, safety, and regulatory standards. You will drive continuous improvement, coordinate audits, and foster a culture of quality across the organization.

Reporting to senior management, you will develop supplier quality programs, oversee lab operations, and collaborate with Production, R&D, and Commercial teams to achieve business objectives.

Qualifications

• Bachelor's degree in Food Science, Food Technology, or related field.
• 10+ years QA experience in Food Manufacturing or FMCG.
• Strong knowledge of FSSC 22000, HACCP, GMP, Halal, ISO standards.
• Experience leading audits by customers, cert bodies, and regulators.
• Knowledge of ISO/IEC 17025, SAP, and TQM is advantageous.
• Strong leadership, analytical, and communication skills.

Responsibilities

• Lead QA and QC functions across manufacturing operations.
• Drive compliance with international food-safety standards.
• Oversee audits and ensure timely closure of findings.
• Develop supplier quality management programs and performance monitoring.
• Coordinate with regulatory authorities and certification bodies.
• Lead a high-performing QA team and build a quality culture.
• Collaborate with Production, R&D, Supply Chain, Procurement, and Commercial teams.
• Deliver exceptional product quality and regulatory compliance.

Skills

Leadership

Analytical thinking

Problem-solving

Communication skills

Stakeholder management

Quality mindset

Team development

English proficiency

Bahasa Malaysia proficiency

Education

Bachelor's degree in Food Science/Technology

Tools

ISO/IEC 17025 familiarity

SAP

TQM

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Are you a passionate Quality Assurance leader who thrives on building world-class food safety systems and leading high-performing teams?

We're looking for an experienced Quality Assurance Manager to lead our QA function and play a critical role in ensuring our products consistently meet the highest quality, safety, and regulatory standards. If you're ready to make a real impact in a growing food manufacturing company, we'd love to hear from you.

What You'll Be Doing:

As our Quality Assurance Manager, you will:

Lead and oversee the entire Quality Assurance and Quality Control functions across the manufacturing operations.

Drive compliance with international food safety and quality standards, including: FSSC 22000, HACCP, GMP, Halal, Veterinary Health Mark (VHM) and ISO/IEC 17025 Laboratory Accreditation

Champion continuous improvement initiatives to enhance product quality, food safety, and operational performance.

Lead all external certification, customer, and regulatory audits while ensuring timely closure of audit findings.

Develop and strengthen supplier quality management programs, including supplier qualification, evaluation, and performance monitoring.

Serve as the key liaison with regulatory authorities and certification bodies.

Ensure laboratory operations consistently deliver accurate, reliable, and audit-ready testing results.

Lead, coach, and develop a high-performing QA team while fostering a culture of quality and accountability.

Partner closely with Production, R&D, Supply Chain, Procurement, and Commercial teams to achieve business objectives.

Delivering outstanding product quality performance

Maintaining full compliance with food safety and regulatory requirements

Successfully passing certification and customer audits

Ensuring laboratory accuracy under ISO/IEC 17025 standards

Maintaining uninterrupted certification status

Driving supplier quality improvements and reducing incoming material defects

Building a proactive quality culture throughout the organisation

Qualifications & Requirements:

Bachelor's Degree in Food Science, Food Technology, or a related field.

Minimum 10 years of QA experience in the Food Manufacturing or FMCG industry.

Strong knowledge of FSSC 22000, HACCP, GMP, Halal, ISO standards, and food regulatory requirements.

Experience managing customer, certification, supplier, and regulatory audits.

Knowledge of ISO/IEC 17025, SAP, and TQM is an added advantage.

Strong leadership, analytical, and problem-solving skills.

Excellent communication and stakeholder management skills.

Proficient in English and Bahasa Malaysia.

Passionate about continuous improvement, team development, and driving a quality culture.