QC Manager/ Senior QC Engineer

INTCO MALAYSIA SDN. BHD.; George Town; On-site; MYR 100,000 - 145,000; Full time

Benefits offered by this job

Basic salary

Allowances

Company benefits

Job summary

INTCO MALAYSIA SDN. BHD. seeks an experienced QC Lead / Supervisor to lead the Quality Control team and oversee daily QC operations. The role includes addressing quality issues, driving improvements, and coordinating with China-based management for strategic direction.

Key responsibilities cover leading daily QC activities, root-cause analysis of complaints, and development of QC standards and documentation. Mandarin proficiency is required for day-to-day liaison with China-based stakeholders.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, Science, or a related field.
• 3–5 years of QC/QA experience in manufacturing.
• Experience supervising or managing a QC team.
• Professional Mandarin proficiency for China-based communication and reporting.

Responsibilities

• Lead and manage daily QC activities, including inspection and testing of raw materials, in-process products, and finished goods.
• Monitor and resolve quality issues and customer complaints through root-cause analysis and corrective/preventive actions.
• Establish, maintain, and improve QC inspection standards, testing methods, work procedures, and quality documentation.
• Work with Production, Engineering, R&D, suppliers, customers, and China-based management to resolve quality issues and drive continuous improvement.
• Lead, supervise, and develop the QC team, including work allocation, performance monitoring, training, and capability development.

Skills

Leadership

Quality control

Root-cause analysis

Communication

Problem-solving

Education

Bachelor’s degree in Engineering, Quality Management, Science, or related field

Job description

We are looking for an experienced and hands-on QC Lead / Supervisor to lead our Quality Control team and oversee daily quality control operations. This role is responsible for leading the QC team and managing overall QC operations, with career progression to QC Manager.

You will oversee daily QC activities, manage quality issues and customer complaints, and drive continuous improvement across inspection, testing, documentation, and corrective actions. This role works closely with Production, Engineering, R&D, suppliers, customers, and China-based management.

Professional Mandarin proficiency is required for day-to-day communication, coordination, and reporting with China-based stakeholders.

Leadership opportunity - Lead and develop a growing QC team.

Career growth - Take ownership of quality management and continuous improvement initiatives.

Competitive package - Basic salary, allowances, and company benefits.

Cross-functional exposure - Work closely with production and business teams across the organisation.

Supportive environment - Join a practical, hands-on team where you can make a measurable impact.

Key responsibilities

1. Lead and manage daily QC activities, including inspection and testing of raw materials, in-process products, and finished goods.

2. Monitor and resolve quality issues and customer complaints through root-cause analysis and effective corrective and preventive actions.

3. Establish, maintain, and improve QC inspection standards, testing methods, work procedures, and quality documentation.

4. Work closely with Production, Engineering, R&D, suppliers, customers, and China-based management to resolve quality issues and drive continuous improvement.

5. Lead, supervise, and develop the QC team, including work allocation, performance monitoring, training, and capability development.

Requirements

Bachelor’s degree in Engineering, Quality Management, Science, or a related field.

At least 3-5 years of relevant QC/QA experience, preferably in a manufacturing environment.

Previous experience supervising or managing a QC team.

Strong knowledge of quality control processes, inspection methods, root-cause analysis, and corrective/preventive actions.

Experience handling customer complaints and quality-related issues.

Professional Mandarin proficiency to communicate and report effectively to China-based management and stakeholders.

Strong leadership, communication, and problem-solving skills.

Able to work independently, manage multiple priorities, and lead a team effectively.

Hands-on, responsible, and passionate about building a strong quality culture.

Working Hours

Mon - Fri: 08:00 AM - 05:00 PM

Alternate Saturday: 08:00 AM - 02:00 PM

INTCO Malaysia is a global leader in polystyrene (PS) foam recycling and sustainable plastic manufacturing. Our strengths lie in advanced recycling technology, automated production systems, and a strong commitment to environmental sustainability.

With operations across multiple countries, we recycle over 50,000 tons of PS foam annually, transforming waste into high-quality plastic pellets and eco-friendly products. Our Malaysia facility operates multiple production lines with strong production capacity.

INTCO continues to expand its recycling capabilities, including PET recycling projects, while providing employees with career growth opportunities in a fast-growing green industry.