QC Manager

SmartHire by SEEK; Klang City, Port Klang; On-site; MYR 120,000 - 180,000; Full time

Job summary

INTCO Malaysia Sdn. Bhd.

is seeking a QC Manager to lead a growing quality control team, shape inspection standards, drive continuous improvement, and work cross‑functionally with Production, Engineering, R&D and suppliers within a dynamic manufacturing environment. The ideal candidate will hold a Bachelor's Degree in Engineering, Quality Management, or a related field, with 3–5 years in QC/QA, demonstrated team leadership, strong problem-solving skills and Mandarin proficiency for reporting to

Qualifications

• Bachelor's degree in Engineering, Quality Management, Science, or related discipline.
• 3–5 years of QC/QA experience in a manufacturing environment.
• Proven experience supervising or managing a QC team.
• Strong knowledge of quality control processes, inspection methods, root cause analysis and CAPA frameworks.
• Experience handling customer complaints and communicating actions to stakeholders.
• Strong leadership, communication and problem-solving skills.
• Mandarin proficiency is required for regular reporting to China-based management.

Responsibilities

• Lead day-to-day QC operations and ensure consistent product quality.
• Manage quality issues and customer complaints with root-cause analysis and corrective actions.
• Develop and maintain QC inspection standards, testing methods and documentation.
• Collaborate cross-functionally with Production, Engineering, R&D, suppliers and customers.
• Lead, supervise and develop the QC team through training and performance management.

Skills

Team leadership

Quality control

Root cause analysis

Communication

Problem solving

Mandarin proficiency

Customer complaint handling

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Quality Management/Science

Job description

Our client "INTCO Malaysia Sdn. Bhd." is seeking a QC Manager to join their team! This is a compelling opportunity for an experienced quality professional to step into a leadership role with real ownership and impact. As QC Manager, the successful candidate will lead a growing quality control team, shape inspection standards, drive continuous improvement, and work cross‑functionally with Production, Engineering, R&D, and suppliers — all within a dynamic manufacturing environment. For someone who is passionate about quality and team development, this role offers both the authority and the platform to make a meaningful and lasting difference.

About Our Client

INTCO Malaysia Sdn. Bhd. is part of an internationally recognised manufacturing group with a strong operational presence in Port Klang, Selangor. The organisation is committed to product excellence and fosters a practical, hands‑on working culture where quality professionals are empowered to take ownership and drive real improvements across the business.

What you’ll be doing?

• Daily QC Operations Leadership: Lead and manage day‑to‑day quality control activities, including the inspection and testing of raw materials, in‑process products, and finished goods to maintain consistent product quality standards.
• Quality Issue & Complaint Management: Monitor and address quality issues and customer complaints promptly, conducting thorough root cause analysis and driving corrective and preventive actions to resolution.
• Standards & Documentation Development: Establish, maintain, and continuously improve QC inspection standards, testing methods, work procedures, and quality documentation to keep practices current and effective.
• Cross‑Functional Collaboration: Work closely with Production, Engineering, R&D, suppliers, and customers to resolve quality challenges efficiently and foster a culture of continuous improvement across the organisation.
• Team Leadership & Development: Lead, supervise, and develop the QC team through effective work allocation, performance monitoring, structured training, and ongoing capability building initiatives.

Who are they looking for?

• Educational Background: A Bachelor's Degree in Engineering, Quality Management, Science, or a related discipline provides the technical foundation expected for this role.
• QC/QA Experience: A minimum of 3 to 5 years of relevant quality control or quality assurance experience is required, preferably gained within a manufacturing environment.
• Team Management Experience: Prior experience supervising or managing a QC team is essential, as this role carries full responsibility for leading and developing the quality function.
• Technical Knowledge: Strong knowledge of quality control processes, inspection methods, root cause analysis techniques, and corrective and preventive action frameworks is fundamental to performing well in this position.
• Customer Complaint Handling: Demonstrated experience managing customer complaints and quality‑related issues, with the ability to communicate findings and actions clearly to stakeholders.
• Leadership & Problem‑Solving Skills: Strong leadership capabilities, clear communication, and effective problem‑solving skills are key to managing a team and navigating the complexities of a manufacturing quality environment.
• Mandarin Proficiency: Proficiency in Mandarin is required for this role, as regular communication and reporting to China-based management is an integral part of the position.
• Hands‑On Approach: Candidates who are practical, responsible, and genuinely passionate about building team capability and driving quality excellence are strongly encouraged to apply.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• A competitive basic salary complemented by allowances, recognising the seniority and breadth of this leadership role
• Company benefits that support the overall wellbeing and satisfaction of the team
• A genuine leadership opportunity to take ownership of quality management and shape a growing QC function
• Strong cross‑functional exposure working alongside Production, Engineering, R&D, and international management

If you are a quality-driven leader who thrives in a hands‑on manufacturing environment and loves developing people, we would love to hear from you.

All information received will be kept strictly confidential and will be used only for employment‑related purposes.