Senior Quality Assurance (QA) Engineer

ITW Meritex Sdn Bhd; Bayan Lepas; On-site; MYR 50,000 - 80,000; Full time

Job summary

ITW Meritex Sdn Bhd in Penang seeks a Quality Assurance Engineer to lead a QA team and drive process improvements across materials and processes.

You will manage NCRs, CAPAs, root-cause analysis, and collaborate with process owners to ensure ISO 9001 and ISO 14001 compliance. The role emphasizes documentation, supplier performance, and new product introductions.

Qualifications

• Bachelor's degree in Polymer Technology, Mechanical Engineering, Materials Science, Chemistry or Chemical Engineering.
• 3–4 years of relevant experience.
• Knowledge of QC tools: SPC, 8D, DOE, FMEA.
• Familiar with ISO 9001 and ISO 14001.

Responsibilities

• Lead a QA team in daily inspection activities.
• Manage NCRs, CAPAs and customer complaints.
• Investigate root causes with process owners.
• Implement corrective and preventive actions.
• Develop and maintain QA documentation (SOPs, control plans).
• Perform acceptance tests on new materials/process changes.
• Monitor supplier performance and drive improvements.
• Support product engineering for NPI and process validations.
• Advance quality continuous improvement initiatives.

Skills

Quality mindset

Analytical skills

Team leadership

Written & spoken English/Bahasa

Education

Bachelor's degree in Polymer Technology

Mechanical Engineering

Materials Science

Chemistry

Chemical Engineering

Tools

SPC

8D

DOE

FMEA

Job description

Job Responsibilities

• To oversee and lead a team of QA inspectors and technicians to work on daily routine
• To control and manage non-conformance reports (NCRs), CAPAs, and customer complaints.
• To investigate the root causes of quality incidences by working with the various process owners
• To institute appropriate corrective and preventive actions accordingly
• To develop and maintain QA documentation such as SOPs, control plans, and inspection criteriaTo perform acceptance tests on all new materials and process changes
• To monitor the performance of suppliers/ outsources/ subcons and initiate appropriate improvement actions
• To provide necessary product engineering support on the new product introductions and process validations.
• To drive quality continuous improvement initiatives

Job Requirements

• Minimum with Bachelor's Degree in Polymer Technology/ Mechanical Engineering/ Material Science/ Chemistry/ Chemical Engineering or equivalent
• Preferably with 3-4 years of relevant working experience
• Proficiency with SPC, 8D, DOE, FMEA and other QC tools
• Knowledgeable in ISO 9001 Quality Systems and ISO 14001 Environmental Management Systems
• Technically competent with good analytical skills, result-oriented, proactive, resourceful with a high degree of independence and perseverance
• Ability to work cross-functionally with other departments.
• Good command of both written and spoken English and Bahasa Malaysia. Understanding of Mandarin is an added advantage when handling the China and Taiwan customers.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Manufacturing, Transport & Logistics 101-1,000 employees

We are part of Illinois Tool Works Inc. (NYSC:ITW), a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW has decentralized businesses in 52 countries that employ approximately 60,000 men and women.

Our group is an industry leader in the design and manufacture of packaging products for use in the storage, handling and shipping of ESD sensitive electronic components. In Malaysia, we supply shipping tube, carrier tape, static shielding and moisture barrier bags, injection molded trays and insert-molded products.

We have 5 plants in Malaysia and to support our expansion program, we wish to invite a suitably qualified and dynamic individual to join our team in Penang.

We are part of Illinois Tool Works Inc. (NYSC:ITW), a diversified manufacturing company that delivers specialized expertise, innovative thinking and value-added products to meet critical customer needs in a variety of industries. ITW has decentralized businesses in 52 countries that employ approximately 60,000 men and women.

Our group is an industry leader in the design and manufacture of packaging products for use in the storage, handling and shipping of ESD sensitive electronic components. In Malaysia, we supply shipping tube, carrier tape, static shielding and moisture barrier bags, injection molded trays and insert-molded products.

We have 5 plants in Malaysia and to support our expansion program, we wish to invite a suitably qualified and dynamic individual to join our team in Penang.

What can I earn as a Quality Assurance Engineer