QA & UAT Analyst – Production Support

AIA Company Limited; Putrajaya; On-site; MYR 50,000 - 75,000; Full time

Job summary

AIA Company Limited is seeking a dedicated Analyst to execute test plans and ensure our software solutions meet user expectations across deployment cycles.

The role involves defect handling, post-deployment checks, and providing structured production support to minimise disruption and ensure operational stability for our customers and communities.

Join us to help deliver Healthier, Longer, Better Lives through reliable, scalable digital experiences that empower teams and customers alike.

Qualifications

• Experience executing test plans and test cases.
• Experience in defect handling and retesting.
• Experience performing UAT, Pre-Production and Post-Implementation testing.

Responsibilities

• Prepare and execute test plans and test cases.
• Document defects and support retesting and resolution.
• Conduct UAT, Pre-Production and Post-Implementation testing.
• Assist in handling production inquiries and incident triaging.
• Conduct system health checks to ensure operational stability.
• Support User Access Management processes.

Skills

Test planning

Test execution

Defect handling

UAT & production support

Incident triage

Job description

AIA Company Limited is seeking a dedicated Analyst to execute test plans and ensure our software solutions meet user expectations across deployment cycles.

The role involves defect handling, post-deployment checks, and providing structured production support to minimise disruption and ensure operational stability for our customers and communities.

Join us to help deliver Healthier, Longer, Better Lives through reliable, scalable digital experiences that empower teams and customers alike.