QA Supervisor

Fastrain; Permatang Pauh; On-site; MYR 84,000 - 132,000; Full time

Job summary

Fastrain in Malaysia is seeking a hands-on SMT QA/QC Supervisor to lead inspectors and technicians, develop and maintain QA procedures, and ensure compliance with ISO, IPC and related standards.

You will conduct quality audits, lead CAPA activities, support MRB, collaborate with production and NPI teams, and train staff in IPC standards and quality tools. Strong leadership and communication are essential.

Qualifications

• Must have hands-on experience with SMT QA/QC processes and documentation
• Strong knowledge of quality tools (5 Whys, Ishikawa, Pareto, FMEA, 8D) and inspection methods

Responsibilities

• Supervise SMT QA/QC inspectors and technicians, assign daily tasks, and monitor performance
• Develop, implement, and maintain SMT QA procedures, standards, and documentation in compliance with ISO, IPC, and other applicable standards
• Conduct quality audits and inspections on SMT lines, including First Article, in-process, and final inspections
• Review defect data, perform root cause analysis, and implement corrective / preventive actions (CAPA)
• Lead Material Review Board (MRB) activities related to SMT products
• Collaborate with production, engineering, and NPI teams to support new product introductions and design-for-manufacturing initiatives
• Train and develop QA/QC staff in inspection techniques, IPC standards, and quality tools
• Support customer audits and manage customer quality complaints related to SMT
• Prepare quality reports, yield analyses, and metrics for management review
• Other additional work tasks or additional roles assigned by the superior
• Authorized to train and mentor junior quality staff, inspectors, and operators on quality tools, standards, and procedures
• Authorized to approve engineering changes (ECOs) and process changes from a quality standpoint
• Authorized to review and approve quality-related documents, such as procedures, work instructions, inspection criteria, and reports

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Supervise SMT QA/QC inspectors and technicians, assign daily tasks, and monitor performance
• Develop, implement, and maintain SMT QA procedures, standards, and documentation in compliance with ISO, IPC, and other applicable standards
• Conduct quality audits and inspections on SMT lines, including First Article, in-process, and final inspections
• Review defect data, perform root cause analysis, and implement corrective / preventive actions (CAPA)
• Lead Material Review Board (MRB) activities related to SMT products
• Collaborate with production, engineering, and NPI teams to support new product introductions and design-for-manufacturing initiatives
• Train and develop QA/QC staff in inspection techniques, IPC standards, and quality tools
• Support customer audits and manage customer quality complaints related to SMT
• Prepare quality reports, yield analyses, and metrics for management review
• Other additional work tasks or additional roles assigned by the superior

2.0 Job Requirements

Education & Experience:

• Diploma or Bachelor's Degree in Electronics, Mechanical Engineering, or a related field
• Minimum 3–5 years of experience in SMT quality control, with at least 1–2 years in a supervisory role
• Experience with ISO 9001, ISO 13485 (for medical), or IATF 16949 (for automotive) is preferred

Technical Skills:

• Strong knowledge of SMT processes, equipment (e.g., SPI, AOI, reflow ovens), and soldering standards (IPC-A-610, J-STD-001)
• Proficient in quality tools such as 5 Whys, Fishbone (Ishikawa), Pareto analysis, FMEA, and 8D reports
• Experienced in using inspection tools and measurement equipment
• Ability to interpret technical drawings, BOMs, and PCBA specifications

Soft Skills:

• Detail-oriented, responsible, and disciplined, with strong leadership, teamwork, communication, analytical, and problem-solving skills
• High attention to detail and strong organizational skills
• Able to work independently under pressure and meet tight deadlines
• Willing to work in shifts and perform overtime when required

Language:

• Proficiency in English and local language (as needed)

3.0 Authorities

• Authorized to approve or reject nonconforming products, including those escalated by Quality Inspectors or Technicians
• Authorized to train and mentor junior quality staff, inspectors, and operators on quality tools, standards, and procedures
• Authorized to approve engineering changes (ECOs) and process changes from a quality standpoint
• Authorized to review and approve quality-related documents, such as procedures, work instructions, inspection criteria, and reports