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Chemlite Industries Sdn Bhd invites a quality engineering professional to ensure product quality from supplier to customer. You will perform process audits, drive corrective actions, and lead 8D investigations to prevent recurrence.
The role requires understanding of surface finishing processes and collaboration across engineering, manufacturing, and logistics teams. With 2–4 years in quality roles, you will review processes, monitor KPIs, and contribute to CIP programs while communicating
Communicate daily with customer to identify potential problems with the quality before they become serious issues.
Continuously review process to look for process improvement activities to control customer complaint.
Perform process audits and take appropriate corrective action / follow up.
Recommend solutions to non-conforming material through designated channels.
Act immediately for customer complaint and RMA and ensure information flow related to customer returns to appropriately address design (hardware and software), manufacturing, packaging, and logistics causes.
Organise customer SQE inspection as customer request.
Analyse, compile, review and regularly report customer quality metrics such as DPPM and RCCA/CAPA.
Responsible for Self-Assessment audit management.
Ensure appropriate and timely communications of CIP (Continuous Improvement Process) programs to the customer support effective and appropriate change management, in accordance with agreed upon customer requirements.
Conducting investigations into customer complaints about product defects or errors in order to determine the cause of the problem and how to prevent it from happening again by using 8D and others.
Understand the Engineering and customer drawing/document and train the QC.
Work out for Continuous Improvement Plan, implementation, and monitoring.
Assist Quality Manager in monitoring the quality objective (KPI) and analysing performance.
Other ad hoc job task arranges by Department Manager.
Qualification:
Degree in Engineering (Chemical, Mechanical, or Materials Science). or related field.
2-4 years of experience in quality engineering or quality control, preferably in surface finishing or related processes.
Knowledge of surface treatment processes (e.g., plating, coating).
Experience with testing methods (corrosion, adhesion).
Familiarity with quality control tools (SPC, FMEA, SIX Sigma).
Good communication skills for collaboration with cross-functional teams.
Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating.
We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries.
We always committed to deliver the best to our valuable customers in term of quality for both products and services.
Chemlite Industries Sdn Bhd was established in 2007, is a fast growing Metal Surface Finishing Treatment Company in Northern Malaysia. Our major plating process is Anodizing and Gold Plating.
We committed in providing environmental friendly workplace, best services and quality metal finishing on customer own parts, e.g. electrical and electronics, telecommunication, computer, automotive and medical component, as well as decorative or functional part in all types of industries.
We always committed to deliver the best to our valuable customers in term of quality for both products and services.
Perks and benefits Medical Miscellaneous allowance Parking company oversea trip, transport allowance, telepho