QA Manager: NADCAP, 8D/CAPA Lead & QMS Champion

Chemlite Industries Sdn Bhd; Simpang Ampat; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Parking

Overseas trip

Transport allowance

Job summary

Chemlite Industries Sdn Bhd seeks a Quality Assurance Manager to Lead and manage the QA team in ensuring quality control and assurance across production, engineering and NPI. You will develop and maintain the QMS and drive NADCAP compliance with timely closeouts of quality issues.

You will coordinate with customers on quality matters, lead 8D/CAPA activities, conduct internal and external audits, and monitor KPIs while working closely with Production, Engineering and other departments to drive

Qualifications

• Bachelor's Degree in Quality, Engineering, Manufacturing or related field.
• Minimum 5 years of experience in QA / Quality Management in a manufacturing environment.
• Strong knowledge of QMS and quality management systems.
• Experience in handling NADCAP and quality-related systems.
• Strong experience in customer handling, including complaints, audits and communication.
• Knowledge of 8D, CAPA, Root Cause Analysis, SPC and continuous improvement.
• Good understanding of internal, customer and external audit requirements.
• Strong leadership, problem-solving and communication skills.

Responsibilities

• Lead and manage the QA team to ensure effective quality control and assurance activities.
• Develop, implement and maintain the Quality Management System (QMS).
• Manage NADCAP system and ensure timely follow-up and closure of quality issues.
• Handle customer complaints, quality issues and feedback including investigation and corrective actions.
• Lead 8D / CAPA activities and ensure effective corrective actions.
• Coordinate with customers on quality matters including complaints, audits and requirements.
• Plan and conduct internal quality audits and support customer/external audits.
• Monitor quality performance and drive continuous improvement.
• Work with Production, Engineering, NPI and other departments to resolve quality issues.
• Ensure quality procedures, work instructions and records are maintained and updated.
• Prepare and review quality reports and KPIs for management review.
• Ensure compliance with applicable quality standards and customer requirements.

Skills

QA leadership

QMS

NADCAP

Customer handling

8D CAPA

Root cause analysis

SPC

Continuous improvement

Cross-functional coordination

Education

Bachelor's degree in Quality/Engineering/Manufacturing

Job description

Chemlite Industries Sdn Bhd seeks a Quality Assurance Manager to Lead and manage the QA team in ensuring quality control and assurance across production, engineering and NPI. You will develop and maintain the QMS and drive NADCAP compliance with timely closeouts of quality issues.

You will coordinate with customers on quality matters, lead 8D/CAPA activities, conduct internal and external audits, and monitor KPIs while working closely with Production, Engineering and other departments to drive