QA Executive

Twenty-Twenty Food Industry; Pokok Sena; On-site; MYR 42,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a QA specialist to uphold finished goods compliance, review CoA documentation, and coordinate lab testing for local distribution and exports.

The role emphasizes regulatory adherence, data integrity, and timely investigation of customer quality issues with a focus on continuous improvement across manufacturing lines in a fast-paced setting.

Qualifications

• Bachelor's degree in a relevant food science field is required.
• 1–3 years in finished goods and process QA in food plants.
• Solid understanding of allergen control and GMP practices.

Responsibilities

• Enforce finished goods compliance against product specs and oversee the release system for local distribution and exports.
• Review and validate CoA certificates for key customer dispatches and export markets.
• Coordinate external lab testing and implement risk-based sampling for GMP and regulatory compliance.
• Manage shelf-life testing programs including sensory, physical, micro, and rancidity checks.
• Perform data reviews with SPC to detect deviations and drive continuous improvement.
• Lead root-cause analyses for customer quality complaints and ensure CAPA closure.
• Collaborate with QC, Production, and Maintenance to resolve non-conformances and RCA-CAPA actions.
• Maintain SOPs, batch records, and data integrity for audit readiness.
• Provide cross-functional support during surges, audits, or emergencies.

Skills

Allergen control

Titration methods

GMP

Hygiene verification

Education

BSc in Food Technology/Chemical Technology/Food Processing/Chemistry

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Focuses on pre-release lot holding and clearance, finished goods (FG) defect reduction, packaging integrity verification, lot code traceability, shelf-life testing, and customer complaint investigation across manufacturing lines.

Key responsibilities

Enforce strict finished goods compliance against product specifications and oversee a robust Positive Release Governance (Triple Redundancy) system for all local distribution and export shipments

Review, verify, and validate analytical and microbiological test results to issue accurate, compliant Certificates of Analysis (CoA) for key customer dispatches and export markets

Coordinate external accredited lab testing schedules and execute systematic, risk-based sampling plans for regular finished goods monitoring and regulatory compliance

Manage the in-house retain sample library and drive the ongoing shelf-life testing program (sensory, physical, micro, and rancidity evaluation)

Perform data reviews and trend analysis using Statistical Process Control (SPC) tools to proactively identify quality deviations and drive continuous improvement initiatives

Lead technical investigations into customer quality complaints using root-cause analysis methodologies to ensure timely, effective, and verifiable CAPA closure

Partner with QC, Production, and Maintenance teams to manage real-time line non-conformances and drive cross-functional, systematic RCA-CAPA resolutions

Maintain, update, and review SOPs, batch release records, and standard quality documentation to ensure complete data integrity and audit compliance

Provide active support, relief coverage, and cross-functional assistance to other QA, QC, or Food Safety operational areas as assigned during operational surges, audits, or emergencies

About you

Bachelor's degree in food technology, Chemical Technology, Food Processing, or Chemistry

1 to 3 years in finished goods and raw material inspection, process QA in food plants (B.Sc. Food Tech degree trade-off accepted)

Expertise in allergen control, titration methods, food processing unit operations, GMP, and equipment hygiene verification

Knowledge in Statistical Process Control, RCA - CAPA Problem-solving

Strong communication and interpersonal skills

Detail-oriented with strong analytical and problem-solving skills (RCA/CAPA)

Ability to demonstrate initiative and work well in a fast-paced environment, able to rotate between local manufacturing sites when required

Competence to build and effectively manage interpersonal relationships at all levels of the company