QA Executive

HAVI; Klang City; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jora Malaysia seeks a QA & Food Safety professional to coordinate Halal compliance, investigations, and audits across the business units. You will lead root cause analyses, CAPA actions, allergen verification, and continuous improvement initiatives while maintaining thorough QA records.

Ideal candidates have 2–3 years in food safety/QA and hold a relevant degree with Halal and FSSC 22000 certifications preferred. Strong communication in English and Bahasa Malaysia is essential.

Qualifications

• Bachelor's Degree in Food Science/ Food Technology, Quality Assurance, or any relevant.
• Certified Food Handler, Certified TTT and Certified Internal Auditor (Halal & FSSC 22000) are preferred.
• 2–3 years of experience in food safety, quality assurance, warehousing.

Responsibilities

• Coordinate Halal compliance activities within the BU.
• Investigate customer complaints and prepare RCA, CAPA, and reports.
• Lead foreign material investigations and coordinate corrective and preventive actions.
• Coordinate product write-off and disposal per procedures.
• Support audits (internal, customer, certification, regulatory).
• Coordinate allergen monitoring and verification activities.
• Promote Food Safety & Quality culture through training and communication.
• Maintain QA documentation, records, and reports.
• Monitor compliance with Food Safety, Quality and customer standards.
• Support continuous improvement projects and quality initiatives.
• Perform other duties as assigned by the QA Manager.

Skills

HACCP

GMP

Halal

Food Safety Mgmt

Analytical skills

Investigation skills

Problem solving

Decision making

Report writing

Documentation

Communication skills

Interpersonal skills

Independent work

Team player

Organization

Time management

Initiative

Self-motivated

Punctual

Bahasa Malaysia & English

Education

Bachelor's Degree in Food Science/Technology

Quality Assurance

Certified Food Handler

Certified TTT

Certified Internal Auditor (Halal & FSSC 22000)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

To coordinate and maintain Food Safety, Quality and Halal Management Systems within all Business Unit by ensuring compliance with customer, regulatory and company requirements through complaint management, investigations, audits, allergen control, quality monitoring and continuous improvement initiatives.

Key responsibilities:

• Coordinate Halal compliance activities within the assigned BU.
• Investigate customer complaints and prepare Root Cause Analysis (RCA), CAPA and investigation reports.
• Lead foreign material investigations and coordinate corrective and preventive actions.
• Coordinate product write-off and disposal processes according to company procedures.
• Support internal, customer, certification and regulatory audits, including follow-up of audit findings.
• Coordinate allergen monitoring and verification activities.
• Promote Food Safety & Quality Culture through training, awareness and communication programme.
• Maintain QA documentation, records and reports.
• Monitor compliance with Food Safety, Quality and customer standards.
• Support continuous improvement projects and quality initiatives.
• Perform any other duties assigned by the Quality Assurance Manager.

Skills:

• Knowledge of HACCP, GMP, Halal and Food Safety Management Systems (FSSC).
• Strong analytical and investigation skills.
• Good problem-solving and decision-making ability.
• Good report writing and documentation skills.
• Effective communication with both internal and external partied and interpersonal skills.
• Able to work independently with minimal supervision and as part of a team.
• Good organizational and time management skills.
• A responsible, honest, takes initiative, self-motivated, team player, committed, well organized, willing to learn and punctual.
• Good communication skill both in Bahasa Malaysia and English (oral and written)
• Proficient in Microsoft Office (Excel, Word and PowerPoint).

Experience:

• Min 2-3 years experiences in food safety, quality assurance, warehousing.

Qualifications:

• Bachelor’s Degree in Food Science/ Food Technology, Quality Assurance, or any relevant.
• Certified Food Handler, Certified TTT and Certified Internal Auditor (Halal & FSSC 22000) are preferred and will be an added advantage.