QA Engineer (Based in Penang)
Jabil
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Job summary
Jora Malaysia is seeking a meticulous QA Engineer to ensure product quality excellence across global accounts. You will drive process improvements, develop QA plans using APQP, and collaborate with cross-functional teams to optimise manufacturing processes.
The role requires hands-on knowledge of SPC and PCB assembly, with a minimum of 3 years in quality assurance. You will be a technical touchpoint for customers and participate in CAPA initiatives and training programs.
Qualifications
- Professional Certificate/ Diploma/ Advanced/Higher Diploma or equivalent in Electrical/Electronic Engineering or related field.
- Minimum 3 years of relevant working experience in QA or related role.
- Working knowledge of Statistical Process Control (SPC) and PCB assembly processes.
- Results-driven mindset with strong teamwork and collaboration skills.
- Positive attitude with a willingness to learn and grow.
- Ability to perform well under pressure and manage competing priorities.
Responsibilities
- Quality Planning & Process Improvement: Lead QA plans for global new product introductions using APQP and customer-specific Process Optimisation frameworks.
- Inspection & Documentation: Develop inspection aids and guidelines; maintain document storage and review processes.
- Supplier & Customer Quality Management: Manage discrepancies; drive CAPA; support vendor surveys and supplier improvements; be the technical contact for customers.
- Training & Cross-Functional Support: Design/deliver training for global accounts; align with Policies and Procedures.
- Compliance & Safety: Adhere to workplace health & safety rules and security policy.
Skills
Education
Job description
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
We are looking for a detail-oriented and proactive QA Engineer to join our team. In this role, you will play a key part in ensuring product quality excellence across global accounts, driving process improvements, and fostering strong cross-functional collaboration.
We are looking for a detail-oriented and proactive QA Engineer to join our team. In this role, you will play a key part in ensuring product quality excellence across global accounts, driving process improvements, and fostering strong cross-functional collaboration.
Lead the development and maintenance of QA plans for global new product introductions using Advanced Product Quality Planning (APQP) and customer-specific Process Optimisation frameworks.
Provide technical expertise to support quoting activities, including participation in initial process design, development, and implementation phases.
Identify opportunities to standardise and optimise manufacturing processes across global customer accounts, with a strong focus on proactive methodologies.
Evaluate and enhance inspection processes through the development of inspection aids and clear instruction guidelines.
Establish and maintain effective systems for document storage, access, and periodic review to ensure accuracy and compliance.
Review and manage supplier, internal, and customer discrepancies; coordinate and track the effectiveness of corrective and preventive action (CAPA) initiatives.
Participate in vendor survey activities and actively support suppliers in their process improvement efforts.
Serve as a technical point of contact for customers on quality-related matters, including handling customer calls and resolving quality issues in a timely manner.
Design and deliver specialised training programmes tailored to global customer account requirements across all applicable functions.
Collaborate with all departments to ensure alignment with company Policies and Procedures.
Adhere to all workplace health and safety rules and regulations relevant to this role.
Comply with all procedures outlined in the company's security policy.
A Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, or equivalent qualification in Electrical/Electronic Engineering or a related discipline.
Minimum 3 years of relevant working experience in a quality assurance or related role.
Working knowledge of Statistical Process Control (SPC) and PCB assembly processes.
A results-driven mindset with strong teamwork and collaboration skills.
Positive attitude with a genuine willingness to learn and grow.
Ability to perform well under pressure and manage competing priorities effectively.
Strong communication skills, including the ability to engage confidently with customers.
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