QA Engineer (Based in Penang)

Jabil Circuit Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Jabil Circuit Sdn Bhd in Kuala Lumpur is seeking a detail-oriented QA Engineer to ensure product quality across global accounts, drive process improvements, and collaborate cross-functionally.

You will lead QA planning using APQP, support quoting, standardise manufacturing processes, manage inspections and documentation, handle CAPAs, train colleagues, and ensure compliance with safety and security policies.

Qualifications

• Professional Certificate/Diploma in Electrical/Electronic Engineering or related field.
• Minimum 3 years of relevant QA experience.
• Working knowledge of SPC and PCB assembly processes.
• Results-driven with strong teamwork and collaboration skills.
• Ability to perform under pressure and manage priorities.

Responsibilities

• Lead QA plans for global new product introductions using APQP and customer frameworks.
• Provide technical input for quoting, including process design and implementation phases.
• Identify opportunities to standardise and optimise manufacturing processes globally.
• Evaluate and enhance inspection processes with inspection aids and guidelines.
• Maintain document storage, access, and review to ensure accuracy.
• Review and manage supplier, internal, and customer discrepancies; track CAPA effectiveness.
• Support vendors in process improvements and act as technical contact for customers.
• Design and deliver training programmes for global account requirements.
• Collaborate with all departments to align with policies and procedures.
• Adhere to safety rules and the security policy.

Skills

SPC

PCB assembly

Teamwork

Quality planning

CAPA

Education

Electrical/Electronic Engineering

Job description

We are looking for a detail-oriented and proactive QA Engineer to join our team. In this role, you will play a key part in ensuring product quality excellence across global accounts, driving process improvements, and fostering strong cross-functional collaboration.

What You'll Do

Quality Planning & Process Improvement

Lead the development and maintenance of QA plans for global new product introductions using Advanced Product Quality Planning (APQP) and customer-specific Process Optimisation frameworks.

Provide technical expertise to support quoting activities, including participation in initial process design, development, and implementation phases.

Identify opportunities to standardise and optimise manufacturing processes across global customer accounts, with a strong focus on proactive methodologies.

Inspection & Documentation

Evaluate and enhance inspection processes through the development of inspection aids and clear instruction guidelines.

Establish and maintain effective systems for document storage, access, and periodic review to ensure accuracy and compliance.

Supplier & Customer Quality Management

Review and manage supplier, internal, and customer discrepancies; coordinate and track the effectiveness of corrective and preventive action (CAPA) initiatives.

Participate in vendor survey activities and actively support suppliers in their process improvement efforts.

Serve as a technical point of contact for customers on quality-related matters, including handling customer calls and resolving quality issues in a timely manner.

Training & Cross-Functional Support

Design and deliver specialised training programmes tailored to global customer account requirements across all applicable functions.

Collaborate with all departments to ensure alignment with company Policies and Procedures.

Compliance & Safety

Adhere to all workplace health and safety rules and regulations relevant to this role.

Comply with all procedures outlined in the company's security policy.

What We’re Looking For

A Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, or equivalent qualification in Electrical/Electronic Engineering or a related discipline.

Minimum 3 years of relevant working experience in a quality assurance or related role.

Working knowledge of Statistical Process Control (SPC) and PCB assembly processes.

A results-driven mindset with strong teamwork and collaboration skills.

Positive attitude with a genuine willingness to learn and grow.

Ability to perform well under pressure and manage competing priorities effectively.

Strong communication skills, including the ability to engage confidently with customers.

Jabil is a global manufacturing company with over 140,000 employees across 100 locations in 25+ countries. While we’re not a household name, we make products for 300 of the world’s biggest brands in industries like healthcare, packaging, smartphones, automotive, and home appliances. At Jabil, we aim to make ANYTHING POSSIBLE and EVERYTHING BETTER. We leverage extensive market experience, technical and design capabilities, manufacturing expertise, and global supply chain insights to drive success for leading brands and create a positive impact for our people, communities, and the environment.

Jabil is a global manufacturing company with over 140,000 employees across 100 locations in 25+ countries. While we’re not a household name, we make products for 300 of the world’s biggest brands in industries like healthcare, packaging, smartphones, automotive, and home appliances. At Jabil, we aim to make ANYTHING POSSIBLE and EVERYTHING BETTER. We leverage extensive market experience, technical and design capabilities, manufacturing expertise, and global supply chain insights to drive success for leading brands and create a positive impact for our people, communities, and the environment.