QA Director (Manufacturing)

ManpowerGroup; Bayan Lepas; On-site; MYR 300,000 - 480,000; Full time

Job summary

Jora Malaysia is seeking an experienced and strategic QA Director to lead site quality assurance, quality control, and regulatory compliance functions at our Penang manufacturing site. You will define the quality roadmap and embed operational excellence across production lines.

In this executive role, you will lead QA/QC teams, manage internal and external audits, drive CAPA and continuous improvement, and ensure compliance with AS9100 and ISO 9001 across global customers.

Qualifications

• Bachelor’s degree in Engineering or related technical discipline.
• Minimum 12 years in quality management in high-precision manufacturing.
• 5+ years in senior leadership or Director-level capacity.
• Strong mastery of AS9100, ISO 9001, Six Sigma, Lean, SPC, FMEA, CAPA.

Responsibilities

• Formulate and maintain strategic QA frameworks aligned with international standards.
• Lead QA/QC teams across all production stages.
• Direct internal audits and host external audits with timely closure of findings.
• Drive root cause analysis and CAPA to reduce COPQ.
• Collaborate with Engineering, Operations and Supply Chain to ensure manufacturability.

Skills

Quality Management

Regulatory Compliance

Audits

Six Sigma

Lean Manufacturing

Root Cause Analysis

CAPA

Leadership

Cross-functional Leadership

Education

Bachelor's Degree in Engineering

Tools

AS9100

ISO 9001

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking an experienced and strategic QA Director to lead our site quality assurance, quality control, and regulatory compliance functions. In this executive role, you will define and execute the overall quality roadmap, embed operational excellence across precision manufacturing lines, and serve as the primary authority for customer quality audits and international regulatory compliance.

Key Responsibilities

• Quality Strategy & Governance: Formulate, implement, and maintain strategic Quality Assurance frameworks aligned with international standards (AS9100, ISO 9001) and operational continuous improvement goals.
• Site Quality Leadership: Lead, coach, and scale the QA/QC engineering and inspection teams across all production stages—from raw material qualification to final product release.
• Audits & Regulatory Compliance: Direct internal audit schedules and host external customer and regulatory audits, ensuring full site compliance and timely closure of findings.
• Root Cause Analysis & CAPA: Drive advanced problem-solving initiatives using 8D, FMEA, SPC, and Root Cause Analysis (RCA) to eliminate non-conformances and reduce Cost of Poor Quality (COPQ).
• Cross-Functional Collaboration: Partner with Engineering, Operations, Supply Chain, and Program Management to ensure design-for-manufacturability, seamless new product industrialization, and robust supplier quality management.
• Technology & Continuous Improvement: Identify, benchmark, and deploy modern QA technologies, automation inspection methodologies, and Six Sigma frameworks to elevate operational reliability and customer satisfaction.

Requirements & Qualifications

• Education: Bachelor’s Degree in Engineering (Mechanical, Manufacturing, Industrial), Quality Management, or a related technical discipline.
• Experience: Minimum 12 years of progressive quality management experience within high-precision manufacturing environments, with at least 5 years in a senior leadership or Director-level capacity.
• Industry Background: Direct experience in aerospace, precision CNC machining, semiconductor equipment, or complex electromechanical manufacturing.
• Standards & Technical Expertise: Comprehensive mastery of AS9100, ISO 9001, Six Sigma, Lean Manufacturing, SPC, FMEA, MSA, and CAPA systems.
• Leadership & Influence: Proven track record in organizational transformation, talent development, and managing high-stakes client and executive relationships.
• Certifications (Advantageous): ASQ Certified Quality Engineer (CQE), Six Sigma Black Belt / Master Black Belt, or Certified Lead Auditor.