Public Affairs Associate: Regulatory & Policy Liaison

Lalamove; Kampung Malaysia Tambahan; On-site; MYR 36,000 - 60,000; Full time

Job summary

Lalamove Malaysia seeks a Public Affairs Associate to manage regulatory compliance, ministerial complaints, and external dispute resolution. You will engage with government agencies, tribunals, and policy forums to safeguard the company’s interests in a fast‑growing delivery platform.

The role requires a Bachelor's degree and up to 2 years of related experience. Fluent English and Bahasa Malaysia are essential for drafting, liaison, and advocacy work in a bilingual regulatory environment.

Qualifications

• Bachelor's degree in Public Policy, Political Science, International Relations, Public Administration, Communications, Law, Economics, or related disciplines.
• Fresh graduates or candidates with up to 2 years of relevant experience are welcome.
• Able to work in a fast-growing scaleup and communicate in English and Bahasa Malaysia.

Responsibilities

• Represent Lalamove at hearings before the Consumer and Gig Worker Tribunals.
• Coordinate with Legal, Customer Service and Driver Operations to collect evidence and prepare submissions.
• Maintain a registry of tribunal filings, rulings, payouts, and settlements.
• Draft formal response letters and incident reports in Bahasa Melayu and English.
• Attend government meetings, working groups, and policy forums.
• Monitor legislative amendments and political developments impacting platform delivery and gig regulation.

Skills

Fluent English

Fluent Bahasa Malaysia

Detail-oriented

Independent with problem-solving

Strong interpersonal communication

Education

Bachelor's degree in Public Policy or related field

Job description

Lalamove Malaysia seeks a Public Affairs Associate to manage regulatory compliance, ministerial complaints, and external dispute resolution. You will engage with government agencies, tribunals, and policy forums to safeguard the company’s interests in a fast‑growing delivery platform.

The role requires a Bachelor's degree and up to 2 years of related experience. Fluent English and Bahasa Malaysia are essential for drafting, liaison, and advocacy work in a bilingual regulatory environment.