PROTEGE RTW - Customer Support & Services

Airbus; Subang Jaya; On-site; MYR 24,000 - 36,000; Part time

Job summary

Airbus is seeking fresh Malaysian graduates for its PROTEGE Program in Subang Jaya. This entry-level position supports the Customer Support and Services Department in various tasks, including preparing customer welcome kits, data entry, and responding to inquiries.

Candidates should hold a relevant degree with a GPA of at least 3.0, be unemployed or underpaid, and be Malaysian citizens aged 30 or below. Join us in creating a diverse and inclusive workplace.

Qualifications

• Degree in Aviation Engineering, Business Management, Administration, or Customer Management.
• Bachelor's Degree Holder with minimum CGPA of 3.0.
• Must be unemployed or underpaid after graduation.
• Must be a Malaysian citizen, 30 years old and below.

Responsibilities

• Assisting in preparations of customer welcome kit.
• Assisting data entry for reporting purposes.
• Assisting in customer requests and information gathering.
• Responding proactively to customer inquiries.
• Documenting department-related paperwork.
• Corresponding emails to stakeholders under supervision.
• Performing other assigned duties.

Job description

Job Description

Opening Application for PROTEGE Program within Airbus in Malaysia. This program is for Malaysian fresh graduates only, as mandated by Malaysian Government. To support in Customer Support and Services Department in daily operations day to day routine task.

Responsibilities

• Assisting in preparations of customer welcome kit.
• Assisting data entry into the system for reporting purposes.
• Assisting in customer requests and taking up-to-the-minute information from the customer.
• Responding swiftly and proactively to the customer.
• Documenting any department related paperwork.
• Corresponding emails to stakeholders / customers under supervision.
• Perform any other duties as assigned by the team and the reporting superior.

Mandatory Qualifications

• Degree in Aviation Engineering, Business Management, Administration, Customer Management
• Bachelor's Degree Holder with minimum CGPA of 3.0
• Applicant must be unemployed after graduation or employed but salary is not par with the market rate.
• Malaysian citizen, 30 years old and below (at the point of application)

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Helicopters Malaysia SDN. BHD.

Employment Type

Agency / Temporary

Experience Level

Entry Level

Job Family

Customer Account and Service Management

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.