Property Operations Specialist: Maintenance & Tenant Care

I ROOMZ SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

I ROOMZ SDN. BHD. in Kuala Lumpur seeks a proactive Property Operations Executive to oversee daily maintenance and tenant services across our rental properties. You will ensure rooms are ready, coordinate with contractors, and manage smart access to maintain a smooth rental experience.

The role requires basic trades knowledge, safe tool handling, and clear communication to promptly resolve tenant requests while maintaining up-to-date records and reports.

Qualifications

• Experience in property maintenance or facilities management is preferred.
• Basic knowledge of electrical, plumbing, carpentry, and painting.

Responsibilities

• Perform general maintenance and upkeep of rental units.
• Carry out basic repair works including painting, door locks, lights, ceiling fans, switches, sockets and taps.
• Inspect rental units to ensure safety and cleanliness.
• Prepare vacant units for new tenants including touch-ups and room readiness.
• Coordinate with external contractors for major maintenance or repairs.
• Respond to and resolve tenants’ maintenance requests promptly.
• Manage tenant move-in/move-out processes including inspections and key handover.
• Manage smart door lock access by activating, restricting, and restoring room access based on payment status and SOP.
• Maintain maintenance records, inventory, and operational reports.
• Perform other operational duties as assigned by Management.

Education

SPM or equivalent

Basic maintenance knowledge

Tools

Hand and power tools

Job description

I ROOMZ SDN. BHD. in Kuala Lumpur seeks a proactive Property Operations Executive to oversee daily maintenance and tenant services across our rental properties. You will ensure rooms are ready, coordinate with contractors, and manage smart access to maintain a smooth rental experience.

The role requires basic trades knowledge, safe tool handling, and clear communication to promptly resolve tenant requests while maintaining up-to-date records and reports.