Property Management Officer (Defect Management)

R&F Development Sdn Bhd; Johor Bahru; On-site; MYR 48,000 - 72,000; Full time

Benefits offered by this job

Meal allowance

Transportation allowance

Medical and health insurance

14 days annual leave

15 public holidays

Job summary

R&F Development Sdn Bhd is seeking a Property Management Officer (Defect Management) to handle daily customer inquiries by WhatsApp and email, coordinating with internal teams to resolve issues and manage documentation for meters and vacant possession letters.

The role requires a Diploma or Degree in Business Administration or related field, strong Mandarin communication, and the ability to multitask in a team. Fresh graduates welcome; 5.5 working days with Saturday rotation.

Qualifications

• Diploma or Degree in Business Administration, or related field.
• Strong communication and multitasking abilities are essential.
• Good interpersonal and problem-solving skills are required.

Responsibilities

• Respond to customer inquiries via WhatsApp and email promptly.
• Coordinate with internal departments to resolve issues.
• Process applications, payments and prepare VP/VP Letters documentation.
• Compile monthly departmental claims and monitor payments.

Skills

Communication

Multitasking

Interpersonal skills

Problem solving

Team player

Education

Diploma or Degree in Business Administration

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Property Management Officer (Defect Management)

Job Responsibilities

• Manage daily communication by responding to customer inquiries and feedback via WhatsApp and email in a timely and professional manner.
• Coordinate with internal departments to resolve operational issues and ensure timely solutions.
• Handle application, payment processing, and documentation preparation for TNB meter applications.
• Prepare and manage documentation for Vacant Possession (VP) Letters.
• Compile and submit monthly departmental claims within deadlines.
• Monitor daily payment transactions, update records, and issue invoices upon confirmation.
• Maintain systematic and accurate filing of documents in the company’s shared drive for easy retrieval and audit purposes.

Job Requirement

• Diploma or Degree in Business Administration, or related field.
• Fresh graduate or interns are welcome to apply.
• Candidates with relevant experiences in Property Management / Real Estate industry will be added advantage.
• Possess good communication, multi-tasks, interpersonal skills, problem-solving skills, and team player.
• Able to coordinate with internal teams and follow up on tasks effectively.
• Basic administrative and documentation skills with attention to detail.
• Proficient in speaking and writing in Mandarin, English and Bahasa Malaysia. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• 5.5 working days. (work full day on alternative Saturday)

Why Join Us

• Meal and transportation allowances
• Medical and health insurance coverage for permanent employees
• 14 days of annual leave and 15 public holidays