Project Manager

Alpaca

Malaysia

Remote

MYR 408,000 - 531,000

Full time

3 days ago

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Benefits offered by this job

Health Benefits

Stock Options

Home-Office Setup

Monthly Stipend

Job summary

Alpaca is seeking a Project Manager to coordinate enterprise customer integrations globally, guiding cross-functional teams from conception to launch and aligning timelines, risks, and deliverables to meet strategic objectives.

You will own end-to-end launches of brokerage APIs (equities, crypto, options) and work with product, engineering, compliance, and customer success to scope, plan, and execute timelines. Remote work with international scope is available.

Qualifications

2+ years of enterprise-level project management experience.
Excellent English and additional language skills (Chinese, Korean, or Japanese) for cross-border clarity.
Strong problem-solving and attention to detail.
Ability to work with customers globally and coordinate cross-functional teams.
Technical troubleshooting skills and API knowledge.
Familiarity with brokerages/fintech APIs preferred.

Responsibilities

Be the face of Alpaca to large enterprise clients.
Provide updates to leadership on blockers and solutions.
Collaborate with product/engineering to roll out features.
Support onboarding and integration timelines.
Ensure timely delivery and risk mitigation.
Create internal/external resources for partners.

Skills

Enterprise PM

Multilingual

Problem solving

Global collaboration

Troubleshooting

API knowledge

Tools

Slack

JIRA

Confluence

Basecamp

Google Workspace

Job description

Who We Are

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members

We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role

As a Project Manager, you will be expected to leverage deep cross-functional expertise to coordinate with enterprise customers globally, guiding integrations from conception to launch by aligning technical teams, managing timelines, mitigating risks, and ensuring all deliverables meet strategic objectives in the following ways:

Own end-to-end project management for enterprise launches using our brokerage APIs (equities, crypto, options, and more)
Collaborate with external stakeholders (product, engineering, compliance teams, etc.) to scope, plan, and execute integration timelines
Work cross-functionally with internal teams (BD, engineering, legal, compliance, operations and customer success) to resolve issues and align on resources
Facilitate weekly partner check-ins, drive action items, and ensure progress toward key deliverables
Track and report on project status, risks, and dependencies to internal leadership and partner stakeholders
Help partners navigate onboarding requirements, such as KYC, AML and regulatory disclosures
Document processes and continuously improve onboarding frameworks to scale future partner integrations

Internally, the Project Manager is a key person to give the best context of a partner to many teams, including leadership. Simply put, the Project Manager is the voice of the customer internally at Alpaca.

As a project manager in a highly collaborative role, the ideal candidate must demonstrate a strong communication, troubleshooting, solutioning and proactiveness skillset.

Key Responsibilities

Be the face of Alpaca to some of the largest enterprise businesses in their respective regions
Provide updates to Alpaca’s leadership team, being transparent with successes, blockers and solutions
Stay updated on internal product development timelines, and work closely with the technical teams to roll out new features to partners
Establish yourself as a subject matter expert on Alpaca’s API and collaborate with fintechs around the world
Ensure feature requests by partners are communicated to the technical teams and are adequately prioritized
Support the success team with advice on integration items, including new products
Solutionize for partners targeting key regions Alpaca is focusing on, driving the company's mission to open financial services to everyone on the planet
Create internal and external resources that can be leveraged by both partners and internal teams

Must-Haves

2+ years of enterprise-level business project management experience with strong process, analysis, design, and documentation skills
Strong verbal and written communication skills in English, as well as proficiency in Chinese, Korean, or Japanese to drive clarity on goals, set expectations, and collect feedback
Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines.
Flexibility to work with customers around the world
Familiarity and interest in FinTech, financial markets, and investing applications
Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp and Google Workspace
Startup mindset
Sales and customer success background, leading the customer experience
Training/enablement experience
Brokerage/stocks experience
Crypto experience