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SSF Sdn Bhd is seeking a Project Coordinator to manage new retail openings, renovations, and store setups from planning through handover in Malaysia. You will coordinate with Operations Support, Merchandising, Marketing, IT, Finance, and Procurement to meet timelines and standards.
The role requires a Diploma or Degree in business administration or project management, at least 3 years in retail project coordination, and willingness to travel for site visits and store openings.
Department: Operations Support Department
The Project Coordinator is responsible for coordinating and overseeing all activities related to new retail store openings, renovations, and store setup projects. This role ensures that each project is completed according to the approved timeline, budget, brand standards, and operational requirements, from initial planning through to store opening and handover.
1. Project Planning & Coordination
Develop and maintain project schedules, opening timelines, and task checklists for new retail outlets.
Coordinate with internal departments, including Operations, Merchandising, Marketing, IT, Finance, and Procurement.
Monitor project progress and ensure all tasks are completed according to the planned timeline.
Arrange project meetings, site visits, and progress updates.
Identify potential delays or issues and coordinate solutions with the relevant parties.
2. Store Construction & Setup
Coordinate with contractors, interior designers, suppliers, and mall management on renovation, fitting-out, and store setup activities.
Monitor site progress to ensure work follows approved layouts, designs, specifications, and company standards.
Coordinate the installation of fixtures, furniture, signage, lighting, and other store equipment.
Follow up on site defects, rectification works, and outstanding items before handover.
Ensure the store is ready for inspection and operational use before the opening date.
Coordinate the procurement and delivery of store fixtures, furniture, equipment, signage, and other opening requirements.
Follow up with suppliers and contractors on quotations, purchase orders, delivery schedules, and installation timelines.
Monitor project expenses against the approved budget and report any potential cost overruns.
Ensure all required materials and equipment are delivered and installed on time.
4. Store Opening Preparation
Coordinate the preparation of the store before its official opening date.
Ensure readiness of POS systems, IT equipment, CCTV, internet connections, utilities, and other operational systems.
Coordinate the delivery and setup of merchandise, display materials, promotional items, and marketing collateral.
Work with the Operations and Retail teams to ensure stock availability, visual merchandising, housekeeping, and store presentation are ready.
Coordinate pre-opening inspections, testing, and final readiness checks.
Ensure all necessary approvals, permits, and mall or landlord requirements are completed by the relevant parties.
5. Timeline, Budget & Reporting
Track project milestones, deadlines, deliverables, and outstanding tasks.
Prepare and update project trackers, opening checklists, progress reports, and risk registers.
Escalate delays, cost variations, site issues, and other risks to management promptly.
Maintain proper records of quotations, approvals, drawings, reports, invoices, and project documentation.
Provide regular updates on project status and store opening readiness.
6. Store Handover & Post-Opening Support
Coordinate the final inspection and handover of the completed store to the Operations team.
Ensure outstanding defects and incomplete works are documented and followed up until resolved.
Verify that relevant documents, warranties, manuals, keys, and access credentials are handed over.
Provide coordination support during the initial opening period to resolve setup-related issues.
Conduct post-opening reviews to identify areas for improvement for future store openings.
Diploma or Degree in Business Administration, Project Management, or a related field.
Minimum 3 years of experience in project coordination specialized in retail operations.
Experience in retail store opening, renovation, or setup is an advantage.
Good organisational, communication, coordination, and time management skills.
Proficient in Microsoft Office, especially Excel and Word.
Able to manage multiple projects, follow up on deadlines, and maintain accurate documentation.
Proactive, detail-oriented, and able to work under pressure.
Willing to travel for site visits including outstation and support store openings when required.
SSF is one of the best living concept store & home living solutions provider in Malaysia. We have 42 showrooms with a total shop area of over 850,000 square feet as of March 2022.
Our products are the source of inspiration for customers to pursuit their ideal home & living environment. Selling over 30,000 products, our product series included Furniture, Artificial Flower & Plant, Home Deco, Custom and Ready-made Curtain, Bedding, Bathroom, Carpet, Lighting, Household, Kitchenware, Pelamin & Wedding Accessories.
Crucial to our growth, we are now seeking out talented like you to help us expand locally!
If you're a unique individual who can care more for our customers and co-workers, feel more for our ideas and is prepared to give more of yourself for our vision, take this opportunity to find out if you're the right person for the job listed below.
SSF is one of the best living concept store & home living solutions provider in Malaysia. We have 42 showrooms with a total shop area of over 850,000 square feet as of March 2022.
Our products are the source of inspiration for customers to pursuit their ideal home & living environment. Selling over 30,000 products, our product series included Furniture, Artificial Flower & Plant, Home Deco, Custom and Ready-made Curtain, Bedding, Bathroom, Carpet, Lighting, Household, Kitchenware, Pelamin & Wedding Accessories.
Crucial to our growth, we are now seeking out talented like you to help us expand locally!
Perks and benefits Medical Yearly Bonus, Annual Leave, Monthly Incentive/ Com
What can I earn as a Project Coordinator