Program Manager

CAPE EMS BERHAD; Johor; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

AWS (Annual Wage Supplement)

Medical coverage

Dental & Optical

Transport allowance

Attendance & Phone allowances

Job summary

Cape EMS Berhad in Malaysia seeks a Program Manager to oversee complex EMS/PCBA projects, coordinating cross-functional teams and ensuring on-time delivery and profitability.

The role requires a strong engineering/management background, ERP proficiency, and experience with EMS processes. On-site position based in Johor.

Qualifications

• Bachelor's degree in Industrial Engineering, Mechanical/Electronics Engineering, Business Administration or Supply Chain Management.
• 3–5 years in program/project management within EMS/PCBA or semiconductor environments.
• Familiarity with EMS processes such as SMT, PCB assembly, injection molding and final box build packaging.
• Strong ERP experience (SAP/Oracle) and proficiency with MS Excel/PowerPoint.
• Ability to manage budgeting, cost tracking, quotations, and revenue forecasting.
• Understand inventory control, material readiness, Incoterms, and supplier sourcing.

Responsibilities

• Act as the primary contact for key client accounts regarding program status, delivery, quality, and commercial matters.
• Manage customer expectations and maintain strong customer relationships.
• Lead program review meetings and provide regular status updates to customers and management.
• Coordinate customer requirements, engineering changes, and production schedules.
• Coordinate cross-functional teams including NPI, engineering, procurement, quality, planning, and manufacturing.
• Manage project timelines, milestones, and risk mitigation plans.
• Monitor production performance including OTD, yields, inventory levels, customer satisfaction and commitments.
• Drive continuous improvement initiatives related to productivity, efficiency, and cost reduction.
• Monitor program profitability, revenue, and cost performance.
• Ensure customer quality requirements are understood and implemented.

Skills

Project management

ERP familiarity

Data tools (Excel/PowerPoint)

Budgeting & forecasting

EMS domain knowledge

NPI coordination

Education

Bachelor's degree in Industrial/Mechanical/Electronics Engineering or Business Admin/Supply Chain

Tools

SAP

Oracle

MS Excel

PowerPoint

Office suite

Job description

The Program Manager role involves providing effective project management resources that employ practical, proven project management methodology, tools and techniques to implement new projects on time and in a successful manner. You will act as the primary point of contact for key client accounts regarding program status, delivery, quality, and commercial matters.

Key responsibilities

Act as the primary point of contact for key client accounts regarding program status, delivery, quality, and commercial matters, expectations and escalations

Manage customer expectations and maintain strong customer relationships

Lead program review meetings and provide regular status updates to customers and management

Coordinate customer requirements, engineering changes, and production schedules

Coordinate cross-functional teams including NPI, engineering, procurement, quality, planning, and manufacturing

Manage project timelines, milestones, and risk mitigation plans

Monitor production performance including On-Time Delivery (OTD), yields, inventory levels, customer satisfaction and commitments

Drive continuous improvement initiatives related to productivity, efficiency, and cost reduction

Monitor program profitability, revenue, and cost performance

Ensure customer quality requirements are understood and implemented

About you

Bachelor's degree in industrial engineering, Mechanical/Electronics Engineering, Business Administration or Supply Chain Management

Minimum 3 to 5 years in program/project management within an EMS, PCBA (Printed Circuit Board Assembly) or semiconductor environment and box build

Familiarity with EMS processes such as SMT (Surface Mount Technology), PCB assembly, plastic injection molding, and final box build packaging

High competence in ERP systems (e.g., SAP and Oracle) and advanced data tools (MS Excel, PowerPoint, Office)

Ability to manage program budgeting, cost tracking, quotations, and revenue forecasting

Understand inventory control, material readiness, shipping terms (Incoterms), and component sourcing

Employee Benefits

Annual Wage Supplement (AWS)

Comprehensive Outpatient Medical Coverage (Panel Clinic)

Dental & Optical Benefits

Transport, Attendance & Phone Allowances

Cape EMS Berhad, headquartered in Senai, Johor is a leading Electronics Manufacturing Services (EMS) provider in Malaysia. The company offers end-to-end solutions, including design, manufacturing and global distribution of electronic components and devices. Its services cover complete box-build products for industrial and consumer electronics, aluminum die casting and machining. Cape EMS serves diverse global markets with multiple operational facilities.

Cape Manufacturing (M) Sdn. Bhd. located at 6, Jalan Firma 1/5, Kawasan Perindustrian Tebrau 1, 81100 Johor Bahru, specializes in complete electronic manufacturing assembly and box build services.

Cape EMS Berhad, headquartered in Senai, Johor is a leading Electronics Manufacturing Services (EMS) provider in Malaysia. The company offers end-to-end solutions, including design, manufacturing and global distribution of electronic components and devices. Its services cover complete box-build products for industrial and consumer electronics, aluminum die casting and machining. Cape EMS serves diverse global markets with multiple operational facilities.

Cape Manufacturing (M) Sdn. Bhd. located at 6, Jalan Firma 1/5, Kawasan Perindustrian Tebrau 1, 81100 Johor Bahru, specializes in complete electronic manufacturing assembly and box build services.