Senior QA Engineer

CAPE EMS BERHAD; Kulai; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

AWS (Annual Wage Supplement)

Medical Coverage

Dental & Optical Benefits

Transport Allowances

Phone Allowances

Job summary

Cape EMS Berhad is seeking a dedicated QA/QC professional to lead quality assurance activities across products and processes in our Johor manufacturing facilities.

You will develop inspection plans, review specifications, and drive continuous improvement through root-cause analysis, CAPA, and 8D reporting, while ensuring compliance with ISO 9001, IATF 16949, and ISO 14001 standards.

Qualifications

• Bachelor's degree or higher in a related engineering field with QA focus
• Diploma holders with substantial QA experience may be considered
• Minimum 4–5 years of QA/QC experience in EMS/electronics/PCBA/semiconductor/manufacturing

Responsibilities

• Lead QA/QC activities to ensure products and processes meet customer and regulatory standards
• Develop and maintain inspection/test plans and related documentation
• Review drawings and specifications for quality expectations
• Analyze defects, non-conformities, and quality trends
• Lead containment, root-cause analysis, CAPA, and 8D reporting
• Prepare quality reports and improvement action plans
• Monitor KPIs like yield, defect rates, rework, and complaints
• Apply SPC, MSA and data analysis to improve performance
• Collaborate with Production, Engineering, NPI and others to resolve issues
• Support NPI, first-article inspection, process validation and change control

Skills

Quality assurance

Root-cause analysis

Data analysis

Leadership coaching

Communication

Education

Bachelor's degree in Quality/Engineering

Diploma with relevant QA experience

Tools

Six Sigma

SPC

MSA

inspection methods

measuring equipment

Job description

Join our Quality Assurance team and take a leading role in ensuring that our products and manufacturing processes meet customer requirements, quality standards, and regulatory expectations. You will lead quality improvement activities, resolve complex quality issues, support customer and supplier matters, and guide junior team members in strengthening overall quality performance.

Key responsibilities

Lead product and process quality assurance activities to ensure compliance with customer specifications and established quality standards.

Develop and maintain inspection plans, test plans, quality procedures, acceptance criteria, and related documentation.

Review customer requirements, drawings, specifications, and quality expectations for new and existing products.

Analyse defects, non-conformities, process abnormalities, customer complaints, and quality performance trends.

Lead containment, root-cause analysis, corrective and preventive action, and recurrence-prevention activities.

Prepare and follow up on quality reports, CAPA, 8D reports, investigation findings, and improvement action plans.

Monitor quality performance indicators, including production yield, defect rates, rejection, rework, and customer complaints.

Apply quality tools, Statistical Process Control, Measurement System Analysis, and data analysis to improve product and process performance.

Work closely with Production, Engineering, NPI, Program Management, and other departments to resolve quality issues.

Support new product introduction, first-article inspection, process validation, engineering changes, and production readiness.

About you

Bachelor's Degree in Quality Engineering, Electrical and Electronics Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related technical discipline.

Diploma holders with substantial relevant quality experience may also be considered.

Minimum 4–5 years of QA/QC experience within the EMS, electronics, PCBA, semiconductor, or manufacturing industry.

Strong experience in handling manufacturing defects, customer complaints, root-cause analysis, CAPA, and 8D reporting.

Good knowledge of quality tools, Six Sigma methodology, SPC, MSA, inspection methods, and measuring equipment.

Familiar with ISO 9001, IATF 16949, ISO 14001, customer-specific requirements, and quality audit processes.

Able to interpret engineering drawings, product specifications, inspection criteria, and technical requirements.

Strong data-analysis, problem-solving, decision-making, and report-writing skills.

Confident in communicating with customers, suppliers, management, and cross-functional teams.

Possess leadership and coaching abilities to guide junior engineers and inspectors.

Employee Benefits

Annual Wage Supplement (AWS)

Comprehensive Outpatient Medical Coverage (Panel Clinic)

Dental & Optical Benefits

Transport, Attendance & Phone Allowances

Consumer Electronics Manufacturing 101-1,000 employees

Cape EMS Berhad, headquartered in Senai, Johor is a leading Electronics Manufacturing Services (EMS) provider in Malaysia. The company offers end-to-end solutions, including design, manufacturing and global distribution of electronic components and devices. Its services cover complete box-build products for industrial and consumer electronics, aluminum die casting and machining. Cape EMS serves diverse global markets with multiple operational facilities.

Cape Manufacturing (M) Sdn. Bhd. located at 6, Jalan Firma 1/5, Kawasan Perindustrian Tebrau 1, 81100 Johor Bahru, specializes in complete electronic manufacturing assembly and box build services.

Cape EMS Berhad, headquartered in Senai, Johor is a leading Electronics Manufacturing Services (EMS) provider in Malaysia. The company offers end-to-end solutions, including design, manufacturing and global distribution of electronic components and devices. Its services cover complete box-build products for industrial and consumer electronics, aluminum die casting and machining. Cape EMS serves diverse global markets with multiple operational facilities.

Cape Manufacturing (M) Sdn. Bhd. located at 6, Jalan Firma 1/5, Kawasan Perindustrian Tebrau 1, 81100 Johor Bahru, specializes in complete electronic manufacturing assembly and box build services.