Program Manager

Benchmark Electronics (M) Sdn Bhd; Bayan Lepas; On-site; MYR 72,000 - 120,000; Full time

Job summary

Benchmark Electronics is seeking a professional to manage the customer interface and drive high customer satisfaction while building profitable business relationships and sales growth with new and existing customers.

The role includes providing strong leadership to customer teams, coordinating company functions to meet customer requirements, and supporting new product introductions from cost and pricing to prototyping and delivery scheduling.

Responsibilities

• Assists in managing and leading customer team activities as primary day-to-day customer contact.
• Coordinates and maximizes the use of company functions in support of customer requirements.
• Supports new product introduction activity including cost, pricing, and prototype activity.
• Works with customer(s), materials, and operations to manage build and delivery schedule.
• Provides customer forecast information to master scheduling and to management for revenue and manpower planning.
• Recovers costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous.
• Assists in preparation to negotiate, manage, and update contracts.
• Communicates effectively with customer(s) and within factory.
• Leads, or assists in leading, business review meetings with BEI and customer.

Job description

Manages customers’ interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers’ teams to ensure internal and external customers’ needs are met.

• Assists in managing and leading customer team activities as primary day-to-day customer contact.
• Coordinates and maximizes the use of company functions in support of customer requirements.
• Supports new product introduction activity including cost, pricing, and prototype activity.
• Works with customer(s), materials, and operations to manage build and delivery schedule.
• Provides customer forecast information to master scheduling and to management for revenue and manpower planning.
• Recovers costs for ECO activity, Non-Recurring Expenses (NRE) and miscellaneous.
• Assists in preparation to negotiate, manage, and update contracts.
• Communicates effectively with customer(s) and within factory.
• Leads, or assists in leading, business review meetings with BEI and customer.

Household Goods & Appliances Manufacturing 101-1,000 employees

Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.

Benchmark Electronics is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!

Benchmark Electronics is an established multinational electronics design and manufacturing service provider with over 20 facilities globally. We service market segments ranging from the medical, test & instrumentation, industrial control equipment, telecommunications, computing to military / aerospace. We offer our customers comprehensive and integrated design and manufacturing services from initial product design to volume production and direct order fulfillment.

Benchmark Electronics is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

At Benchmark, we celebrate differences where each team member has something to contribute. If you are a high achiever with strong qualities, a positive "can do" attitude, flexible and dynamic, and able to work under pressure, we would like to meet you. Together, let your career take off with us and be part of a world-class team!