Program Management Executive

Reeracoen Recruitment; Seberang Perai; On-site; MYR 90,000 - 130,000; Full time

Job summary

Jora Malaysia is seeking a dynamic Business Development leader to drive revenue growth across logistics, forwarding, and cross-border transportation. You will identify opportunities, build strategic partnerships, and work with cross-functional teams to expand market presence in Malaysia and overseas.

The role requires strong leadership, client management, and strategic planning skills to deliver sustainable profitability and customer satisfaction in a competitive market.

Responsibilities

• Develop and execute business development strategies, sales plans, and market expansion initiatives to achieve revenue targets.
• Identify, pursue, and secure new business opportunities within logistics, cold chain, transportation, warehousing, distribution, forwarding, and cross-border services.
• Develop and expand international transportation business through collaboration with the Forwarding team to drive growth.
• Build, maintain, strengthen relationships with existing customers, strategic accounts, and business partners for long-term growth and satisfaction.
• Conduct visits to overseas customers as required.
• Proactively monitor and follow up on outstanding invoices to ensure timely collection of payments.
• Lead contract negotiations, tender submissions, proposals, and pricing strategies for profitable opportunities.
• Develop annual sales forecasts, budgets, and departmental plans, and monitor performance against targets.
• Monitor market trends, competitor activities, and customer requirements to identify growth opportunities.
• Drive growth and performance of segments including LTL, Dedicated Distribution, Cross-Border Transportation, Forwarding Services, Equipment Sales.
• Lead, coach, and develop the Business Development team to achieve objectives and goals.
• Establish sales targets and KPIs, monitor team performance, and implement improvements.
• Collaborate with Operations, Customer Service, Warehouse, Transportation, and Finance to service accounts effectively.
• Act as the key commercial contact for major customers and strategic accounts, ensuring service excellence.
• Represent the Company at customer meetings, trade exhibitions, and networking events to strengthen market presence.
• Prepare and present monthly sales, business development, and market performance reports to Management.
• Ensure compliance with Company policies, procedures, and regulatory requirements.
• Perform other duties as assigned by Management.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Develop and execute business development strategies, sales plans, and market expansion initiatives to achieve the Company's revenue and profitability targets.
• Identify, pursue, and secure new business opportunities within logistics, cold chain, transportation, warehousing, distribution, forwarding, and cross-border transportation services.

Develop and expand international transportation business through close collaboration with the Forwarding team to drive revenue growth and market expansion.

• Build, maintain, and strengthen relationships with existing customers, strategic accounts, and business partners to ensure long-term business growth and customer satisfaction.
• Conduct visits to overseas customers as required.
• Proactively monitor and follow up on outstanding invoices to ensure timely collection of all customer payments.
• Lead contract negotiations, tender submissions, commercial proposals, and pricing strategies to secure profitable business opportunities.
• Develop annual sales forecasts, budgets, and departmental business plans, and monitor performance against established targets.
• Monitor market trends, competitor activities, and customer requirements to identify growth opportunities and recommend strategic initiatives.
• Drive the growth and performance of assigned business segments, including LTL, Dedicated Distribution, Cross-Border Transportation, Forwarding Services, Equipment Sales, and other strategic business areas.
• Lead, coach, and develop the Business Development team to achieve departmental objectives and individual performance goals.
• Establish sales targets and KPIs, monitor team performance, and implement continuous improvement initiatives.
• Collaborate with Operations, Customer Service, Warehouse, Transportation, and Finance teams to ensure successful implementation and servicing of customer accounts.
• Act as the key commercial contact for major customers and strategic accounts, ensuring effective issue resolution and service excellence.
• Represent the Company at customer meetings, trade exhibitions, networking events, and industry activities to strengthen market presence and business opportunities.
• Prepare and present monthly sales, business development, and market performance reports to Management.
• Ensure compliance with Company policies, procedures, contractual obligations, and applicable regulatory requirements.
• Perform any other duties and responsibilities as assigned by Management from time to time.