Program Executive

Season Malaysia Manufacturing Sdn Bhd; Seberang Perai; On-site; MYR 40,000 - 60,000; Full time

Job summary

Season Group in Malaysia is seeking an Account Management professional to drive sales operations for electronics manufacturing services. You will manage customer accounts, coordinate with design, tooling, samples, and production while delivering on revenue targets.

You will develop new market opportunities, strengthen customer relationships, handle feedback, and ensure on-time delivery and quality visits. A Diploma/Bachelor's in Marketing/Engineering and 1+ year in electronics/manufacturing are

Qualifications

• Diploma or bachelor's degree in Marketing or Engineering or related field.
• Minimum 1 year experience in electronics/manufacturing/commercial Account Management.
• Ability to understand customer needs and communicate with internal/external parties.
• Able to understand and explain technical properties of product/process to non-technical staff.

Responsibilities

• Assist on sales operation and in charge sales & marketing for company and customer's payment collection.
• Manage and foster good working relationship with customers.
• Develop new prospects and contacts in the market.
• Handle customer feedback and complaints decisively.
• Coordinate all design requirements, tooling, sample submission, production and delivery.
• Understand customer product and technology to develop new applications.
• Penetrate local & overseas markets; monitor communications between customers and company.
• Meet sales revenue targets and support marketing strategies.

Skills

Account management

Sales operations

Customer relationship

Team collaboration

Communication

Self-motivated

Education

Diploma/Bachelor's Degree in Marketing/Engineering

Tools

Microsoft Office

Job description

Responsible for sales and revenue achievement with reference to target and company goals.

Responsible for new opportunities and engagements.

Responsibilities

Assist on sales operation and in charge sales & marketing for company and customer's payment collection.

To manage and foster a good working relationship with the customers.

Develop new prospects and contacts in the market.

To handle the customer's feedback and complains prudently and decisively.

To understand and know all the products the company manufacture.

Coordinate all design requirement, tooling, submission of sample, production and delivery.

To understand the customer's product and technology aspect to develop new application for them.

Strengthen sales & marketing operation; penetrate local & oversea market.

Planning and monitoring sales revenue; fulfill sales target and profit requirement.

Gather market information and make strategic to capture market share

Monitor and decide the flow of communications between the customers and company.

Decision in making quotations and commitments to customers.

Responsible for assigned customer accounts as a focal point in term RFQ execution, quotation, customer service, responsiveness, OTD, quality visits and audits.

Manage and drive related team towards achieving sales revenue, marketing target, AR collection, company goals and customer satisfaction with reference to established target.

Support Sales and Marketing strategies in term of current businesses and new opportunities inclusive responsible for new market identification.

Perform strategic planning and continuously improve the Sales and Marketing activities. To identify the issues, improvements and generate report inclusive product sanity check.

Responsible for documents and record maintenance with reference to standard requirements.

Support on evaluation, qualification build and ad-hoc requirements from time to time inclusive provide training or briefing to team members.

Any other duties or responsibilities assigned by superior from time to time.

Requirements

Education Level: Processes at least Diploma/Bachelor's Degree in Marketing/Engineering or others related field.

Minimum 1 years’ experience in electronics / manufacturing / commercial business for Account Management field.

Ability to understand the real intention of customer's request and foreseen their needs.

Ability to communicate well with internal and external parties.

A positive attitude and are a team player to follow through.

Self- motivated with high competency in using Microsoft Office suite.

Able to understand and explain technical properties of product/process to non-technical staff and customer.

Household Goods & Appliances Manufacturing 101-1,000 employees

Founded in 1975, Season Group is a vertically-integrated Electronic Manufacturing Service (EMS) provider with locations in China, Hong Kong, Malaysia, Mexico, and the U.K. With over 800,000 sq ft of manufacturing space and 1,500 employees worldwide, Season Group is a choice engineering and manufacturing partner for its customers. The company provides comprehensive services including design engineering, manufacturing, supply-chain management, and after-market services. Its mission is to improve the world’s living standards through offering quality products manufactured in a socially & environmentally responsible manner.

The strong company culture at Season Group arises from employees living by common values, which are to be kind, be open, be cool, be innovative, do what’s right, and have fun. Season Group places great importance in employee wellbeing and organizational health, for it is strongly believed that our employees are the reasons for our success.

Founded in 1975, Season Group is a vertically-integrated Electronic Manufacturing Service (EMS) provider with locations in China, Hong Kong, Malaysia, Mexico, and the U.K. With over 800,000 sq ft of manufacturing space and 1,500 employees worldwide, Season Group is a choice engineering and manufacturing partner for its customers. The company provides comprehensive services including design engineering, manufacturing, supply-chain management, and after-market services. Its mission is to improve the world’s living standards through offering quality products manufactured in a socially & environmentally responsible manner.

The strong company culture at Season Group arises from employees living by common values, which are to be kind, be open, be cool, be innovative, do what’s right, and have fun. Season Group places great importance in employee wellbeing and organizational health, for it is strongly believed that our employees are the reasons for our success.