Product Trainer (Contract Basis)

Calibre Events Solutions Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Calibre Events Solutions Sdn Bhd is seeking a skilled Retail Trainer to design and implement training plans for promoters, merchandisers, dealers and in-house staff, ensuring deep product knowledge, brand values and sales techniques.

You will coach dealers, monitor sales interactions, organize role-plays, advise on upselling, and support roadshows nationwide, with travel as needed. A Bachelor’s degree and training certifications are preferred.

Qualifications

• Proven work experience as a Retail Trainer or Sales Trainer in retail.
• Hands-on training delivery in dynamic retail environments, preferably electronics or consumer goods.
• Willingness to travel regularly to visit retail stores nationwide for in-person training.
• Strong presentation skills to convey complex information clearly.
• Ability to motivate employees to achieve sales targets.

Responsibilities

• Develop and implement training plans for promoters, merchandisers, dealers and in-house staff.
• Provide ongoing dealers consultation and support on customer concerns, product queries, and issues.
• Monitor sales interactions to identify improvements in product presentations and handling objections.
• Organize role-playing and simulation exercises to practice skills.
• Advise on upselling strategies and sales tactics to boost engagement.
• Attend roadshows and events to demonstrate products nationwide.
• Handle ad-hoc tasks as assigned by Superior.

Skills

Retail training

Sales coaching

Presentation skills

Travel readiness

Customer focus

Education

Bachelor's degree

Training certificates

Tools

e-learning platforms

Job description

Develop and implement training plans for promoters, merchandisers, dealers and in-house staffs, ensuring they are well-versed in products, brand values, and sales strategies

Dealers Consultation:

Provide ongoing advice and support to dealers and dealers’ staffs, addressing challenges with customer concerns, product queries, and technical issues.

Observation and Evaluation of Sales Interactions:

Regularly and Monitor sales-customer interactions, identifying areas for improvement in product presentations and handling objections.

Organize Role-Playing and Simulation Exercises:

Organize role-playing exercises to simulate real customer scenarios, helping salespeople practice skills in a controlled setting.

Sales Strategy Training:

Advise on upselling strategies and tactics to improve customer engagement and drive sales.

Roadshows and Events Support:

Attending roadshows and events to present latest product in terms on products specifications and demonstrations on usage nationwide.

Ad-hoc tasks:

Attend to ad-hoc tasks requested and assigned by Superior.

REQUIREMENTS & SKILLS:

• Proven work experience as a Retail Trainer, Sales Trainer, or in a similar training role within the retail industry.
• Hands-on experience delivering training in a dynamic retail environment, preferably with electronic appliances or consumer goods.
• Familiarity with retail operations, sales processes, and the specific challenges faced in the sales of high-end electronics or similar products.
• Availability to travel regularly and visit retail stores nationwide to provide in-person training, support, and guidance. - Demonstrated ability to manage the full training cycle, including identifying training needs, conducting in-person training sessions, and leveraging e-learning platforms for remote or supplementary learning.
• Strong presentation skills, with the ability to convey complex information in a clear and engaging manner.
• Capable of motivating and energizing employees to reach and exceed sales targets and performance quotas.

EDUCATIONAL BACKGROUND:

• Preferably Bachelor’s degree in Education, Human Resources, Business Administration, or a related field.
• Additional certifications in training, such as Train-the-Trainer (TTT) or Certified Professional Trainer (CPT), are considered a plus

Established in 2014, we have an accumulated experience over 11 years of success in the field of Product Launches and Brand Activation.

CES has proved to be the most dependable solution providers and a manpower outsourcing agency by surpassing the expectations of our clients.

Our services are uniquly made to fulfill your needs and we fight our way through to make your brand the cream of the crop. with high level of expertise in the World of Retail Management,Field Force Outsourcing,Operation Services and Traning Services, We pledge to provide you with nothing, but the finest.