Product Specialist (Johor)

Zuellig Pharma; Johor; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Inclusive culture

Diversity & inclusion

Growth opportunities

Total Rewards

Job summary

Zuellig Pharma Malaysia is seeking a Product Specialist to promote pharmaceutical products, identify the right targeted customers, and expand access to patients. You will segment and target customers to align products with patient benefits while using Sales ACE as a supporting selling skills tool.

You will conduct disease awareness activities with healthcare professionals, execute sales plans, manage accounts, and maintain up-to-date product knowledge, while complying with industry codes and

Qualifications

• Tertiary education in life sciences, pharmacy, or related field.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Highly self-motivated with a strong target-driven mindset.

Responsibilities

• Achieve sales targets within portfolio and territory.
• Execute sales and marketing plans to hit targets.
• Drive disease awareness among healthcare professionals and stakeholders.
• Maintain up-to-date knowledge of products and competitors for clinical discussions.
• Plan and manage weekly schedules with Sales Manager to optimize activities.
• Develop and implement account plans to identify opportunities and enhance performance.
• Utilise Sales Force Effectiveness software to maintain records.
• Ensure compliance with company policies and industry codes of conduct.
• Promote and embody Zuellig Pharma's core values in all responsibilities.

Skills

Communication skills

Relationship building

Time management

Presentation skills

Education

Bachelor's degree in life sciences/pharmacy/related field

Tools

CRM software

Sales tracking tools

Job description

Join our dynamic team where innovation and care converge in a culture that values continuous learning, diversity and transformative career development. Underpinned by THRIVE with Zuellig Pharma, our commitment to transforming the way we grow, care and succeed together as one organization, we are dedicated to helping our people make a meaningful impact in healthcare.

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world‑class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion‑dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Location: Malaysia

Purpose of The Role

Product Specialist plays crucial roles in the promotion and sales of pharmaceutical products. He/She identifies the right targeted customers to align with the appropriate products for patients’ benefits whilst exploring the opportunities to expand the reach and access to the appropriate patients. He/She establishes customer segmentation and targeting to incorporate into business plan and effectively reach through the right customer base by using Sales ACE as supporting selling skills tool.

What You’ll Do

• Achieve sales, productivity, and performance targets within the assigned portfolio and territory.
• Execute sales and marketing plans to maximize company sales targets.
• Drive disease awareness among healthcare professionals (HCPs), allied HCPs, and other stakeholders through daily engagement and educational programs.
• Maintain up-to-date knowledge of products, competitors, diseases, and therapeutic processes to foster professional relationships and support clinical discussions.
• Plan and manage weekly schedules with Sales Manager to optimize work execution, ensuring coverage, frequency, and delivery of customer‑centric activities within budget.
• Develop and implement account plans with internal teams to identify opportunities, address unmet customer and patient needs, and enhance account performance.
• Utilize Sales Force Effectiveness (SFE) software to maintain accurate records and report daily activities.
• Ensure compliance with company policies and local industry codes of conduct to uphold business integrity.
• Promote and embody Zuellig Pharma’s core values in all responsibilities and interactions.

What Will Make You Successful

• Deep understanding of the medical products and their benefits to effectively educate healthcare professionals.
• Strong relationship‑building skills to gain trust and foster long‑term partnerships with clients.
• Persistence and resilience to overcome objections and achieve sales targets consistently.
• Excellent communication and presentation abilities to clearly convey product value and respond to customer needs.
• Continuous learning mindset to stay updated with industry trends, new products, and competitor activities.
• Effective time management and organizational skills to prioritize tasks and manage multiple accounts efficiently.
• Adaptability to changing market conditions and client requirements.
• Proactive approach to identifying new business opportunities and expanding market reach.

Must‑Have

• Tertiary education in life sciences, pharmacy, or a related field
• Excellent communication and interpersonal skills
• Ability to work independently with minimal supervision
• Highly self‑motivated with a strong target‑driven mindset

Advantage to Have

• Proven experience in medical or pharmaceutical sales
• Solid knowledge of medical products and the healthcare industry
• Understanding of medical terminology and clinical practices
• Negotiation and persuasion skills
• Familiarity with CRM software and sales tracking tools
• Self‑motivated with a strong target‑driven mindset
• Ability to deliver product presentations and training
• Knowledge of regulatory and compliance standards in healthcare
• Experience in territory management and strategic planning

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi‑market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well‑being in every aspect.

Zuellig Pharma promotes an inclusive, fair workplace by ensuring equitable employment and compensation based on merit, regardless of background.