Product Operations Analyst: Data-Driven Impact

AVG; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

AVG in Kuala Lumpur is seeking a passionate Product Operations Analyst to support its Product Operations department. The successful candidate will act as a link between operations and engineering teams, helping to analyze user feedback and improve product offerings.

The role involves resolving user issues, managing data dashboards, and implementing process enhancements to optimize operations. Candidates should have a Bachelor’s degree and 3-4 years of experience in a related field. Strong analytical and communication skills are a must.

Qualifications

• 3 - 4 years experience with engineering process improvement or product operations.
• Knowledge of Agile principles and techniques.
• Proven analytical & problem-solving skills.

Responsibilities

• Resolve tickets stemming from external user issues.
• Identify key issues from user feedback for enhancements.
• Build and manage data dashboards to track product metrics.

Skills

Analytical skills

Communication skills

Data analytics

Problem-solving

Time management

Education

Bachelor's Degree in Management, Economics, Computer Science, Engineering or related field

Tools

SQL

Job description

AVG in Kuala Lumpur is seeking a passionate Product Operations Analyst to support its Product Operations department. The successful candidate will act as a link between operations and engineering teams, helping to analyze user feedback and improve product offerings.

The role involves resolving user issues, managing data dashboards, and implementing process enhancements to optimize operations. Candidates should have a Bachelor’s degree and 3-4 years of experience in a related field. Strong analytical and communication skills are a must.