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10 Infinity Sdn. Bhd. is seeking a product specialist to serve as the reference for our cybersecurity solutions in Malaysia. You will partner with sales, engineers, and marketers to position products, deliver demos, and prepare technical materials.
You'll stay up-to-date on EDR/MDR, XDR, phishing simulation, and pen-testing trends, and you will help with training, events, and customer engagements to drive adoption and satisfaction.
Act as the product expert and key point of reference for the company's cybersecurity solutions.
Develop and maintain strong knowledge of assigned cybersecurity products, technologies, features, and industry trends.
Support the sales team through product briefings, demonstrations, presentations, proposals, and technical product information.
Work closely with technical engineers to ensure solutions are properly positioned and aligned with customer requirements.
Coordinate with technology vendors on product training, certifications, technical updates, and business opportunities.
Prepare and maintain product documentation, sales materials, presentations, and proposals.
Support marketing activities including campaigns, exhibitions, webinars, product launches, and other promotional initiatives.
Gather market intelligence, customer feedback, and competitor insights to identify opportunities for product improvement and business growth.
Track product performance and support the implementation of strategies to increase product adoption and sales.
Stay updated on emerging cybersecurity technologies, solutions, and industry developments.
Assist in customer engagements, events, training sessions, and other business activities when required.
Build strong working relationships with internal teams, vendors, and customers to ensure successful product delivery and customer satisfaction.
Bachelor's Degree in Information Technology, Computer Science, Business, Marketing, or a related field.
Fresh graduates are encouraged to apply; candidates with 1–3 years of experience in product management, presales, technical sales support, or cybersecurity are an advantage.
Basic understanding of cybersecurity concepts such as EDR/MDR, XDR, phishing simulation, and penetration testing.
Strong communication, presentation, coordination, and organizational skills.
Ability to work collaboratively with sales, technical, and business teams.
Proactive, adaptable, and willing to learn new technologies and cybersecurity solutions.
Willingness to obtain relevant vendor certifications and travel for client engagements, events, or training when required.