Presales Manager

Bell Ward Malaysia; Selangor; On-site; MYR 90,000 - 180,000; Full time

Benefits offered by this job

Job summary

Bell Ward Malaysia is seeking a Pre-Sales Manager to act as the technical bridge between sales teams, resellers, customers, and delivery teams. The role focuses on understanding customer requirements and ensuring proposed solutions are aligned with their business and technical needs.

The candidate will lead demonstrations, prepare high-level designs and BoMs, and coordinate PoC activities while maintaining up-to-date knowledge of product roadmaps and market trends.

Qualifications

• At least 7 years IT pre-sales experience.
• Experience in preparing technical proposals, BoMs, and High-Level Designs (HLDs).
• Conducting product demonstrations, PoC activities, and responses for security-related opportunities.
• Strong business awareness with consideration of budgets, ROI, and vendor licensing models.
• Able to manage pre-sales activities independently with minimal supervision.
• Quick learner with ability to develop knowledge of new products and solutions.

Responsibilities

• Build strong knowledge of the assigned product portfolio and stay updated on product developments, roadmaps, and industry trends.
• Obtain and maintain relevant vendor certifications where required.
• Analyse customer environments and business requirements to recommend suitable solutions.
• Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM).
• Develop responses for RFIs, RFPs, and tender submissions while ensuring technical requirements are met.
• Align proposed solutions with customer budgets, project timelines, and technical requirements.
• Work closely with technology vendors and their Sales Engineers to ensure accurate product positioning and alignment with customer needs.
• Conduct product demonstrations, workshops, and presentations for customers.
• Explain technical solutions in terms of business benefits and address questions around feasibility, scalability, and ROI.
• Manage Proof of Concept activities, including defining scope, success criteria, and testing plans.
• Coordinate with technical teams during PoC implementation and ensure outcomes address customer requirements.
• Conduct training sessions for resellers, partners, and internal teams on relevant product offerings.
• Monitor competitor solutions and market developments to support effective solution positioning.

Skills

Pre-sales expertise

Technical proposal development

HLD & BoM preparation

Vendor certifications knowledge

Business case & ROI understanding

Education

Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field

Job description

Our client is a well-established ICT solutions provider specialising in networking and cybersecurity.

We are looking for a Pre-Sales Manager to act as the technical bridge between sales teams, resellers, customers, and delivery teams. The role focuses on understanding customer requirements and ensuring proposed solutions are aligned with their business and technical needs.

Key Responsibilities

• Build strong knowledge of the assigned product portfolio and stay updated on product developments, roadmaps, and industry trends.
• Obtain and maintain relevant vendor certifications where required.
• Analyse customer environments and business requirements to recommend suitable solutions.
• Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM).
• Develop responses for Requests for Information, Requests for Proposals, and tender submissions while ensuring technical requirements are met.
• Align proposed solutions with customer budgets, project timelines, and technical requirements.
• Work closely with technology vendors and their Sales Engineers to ensure accurate product positioning and alignment with customer needs.
• Conduct product demonstrations, workshops, and presentations for customers.
• Explain technical solutions in terms of business benefits and address questions around feasibility, scalability, and return on investment.
• Manage Proof of Concept activities, including defining scope, success criteria, and testing plans.
• Coordinate with technical teams during Proof of Concept implementation and ensure outcomes address customer requirements.
• Conduct training sessions for resellers, partners, and internal teams on relevant product offerings.
• Monitor competitor solutions and market developments to support effective solution positioning.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Relevant vendor certifications will be an advantage.
• At least 7 years of experience in Information Technology pre-sales, preferably with experience in:
• Preparing technical proposals, Bills of Materials (BoMs), and High-Level Designs (HLDs).
• Conducting product demonstrations, Proof of Concept activities, and responses for security-related opportunities.
• Strong business awareness, with the ability to consider customer budgets, return on investment, and vendor licensing models.
• Able to manage pre-sales activities independently with minimal supervision.
• Quick learner with the ability to develop knowledge of new products and solutions.
• Strong team player who can work effectively with sales, delivery teams, and partners.
• Highly motivated and driven to achieve targets while continuously developing technical expertise.