Product Advisor cum Merchandiser

VIA CRITERIA SDN. BHD.; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

18 days annual leave

Outpatient medical claims

EPF and SOCSO contributions

Job summary

VIA CRITERIA SDN BHD is seeking a proactive Product Advisor cum Merchandiser to represent client products in retail outlets, roadshows, events and in-store activations. You will connect the brand with key accounts and outlet teams to ensure optimal display, understanding, and sales.

You will conduct regular outlet visits, perform product detailing, manage roadshows, and support promoters. The role requires travel up to 12 trips per year and a willingness to work weekends.

Qualifications

• Minimum SPM, Diploma or equivalent; Degree in Marketing, Business or related field is an advantage.
• 1–2 years' experience in merchandising, retail, sales or promotions (FMCG or consumer products preferred).
• Good communication and interpersonal skills; able to build rapport with outlet staff and key accounts.
• Organised, independent and able to plan routes and schedules.

Responsibilities

• Conduct regular outlet visits and work closely with outlet PICs and floor staff.
• Carry out product detailing and sampling to drive awareness and sales.
• Ensure merchandising and display standards are met across assigned outlets.
• Work with key accounts to improve sales performance.
• Manage roadshows, fairs and in-store activations, including setup, stock opening/closing, deliveries and reporting.
• Manage and support promoters during roadshows and events.
• Prepare and submit outlet visit reports and routing plans weekly.
• Report to the office every two weeks, or as required.
• Travel outstation for roadshows, events and outlet visits (up to 12 trips a year).
• Perform other related duties as assigned by the Company.

Skills

Merchandising

Retail sales

Roadshows

Customer relations

English

Bahasa Malaysia

Education

Diploma or equivalent

Tools

Microsoft Office

Google Maps

Job description

An energetic, self-driven Product Advisor cum Merchandiser to represent client products in retail outlets and at roadshows, events and in-store activations. You'll be the link between the client's brand, the client's key accounts and the outlet teams on the ground — making sure the products are well displayed, well understood and selling.

Key responsibilities

Conduct regular outlet visits and work closely with outlet PICs and floor staff.

Carry out product detailing and sampling to drive awareness and sales.

Ensure merchandising and display standards are met across assigned outlets.

Work with key accounts, internally and externally, to improve sales performance.

Manage roadshows, fairs and in-store activations, including small-scale set-up, stock opening and closing, ad hoc deliveries and reporting.

Manage and support promoters during roadshows and events.

Prepare and submit outlet visit reports and routing plans at the end of each week.

Report to the office every two weeks, or as required.

Travel outstation for roadshows, events and outlet visits (up to 12 trips a year).

Perform other related duties as assigned by the Company.

About you

Minimum SPM, Diploma or equivalent; Degree in Marketing, Business or a related field is an advantage.

At least 1–2 years' experience in merchandising, retail, sales or promotions (FMCG or consumer products preferred).

Good communication and interpersonal skills; able to build rapport with outlet staff and key accounts.

Organised, independent and able to plan own routes and schedule.

Comfortable with roadshow set-ups and light physical work.

Willing to work weekends for events and travel outstation.

Own transport and a valid driving licence.

Proficient in English and Bahasa Malaysia; Mandarin is an advantage.

Basic computer skills for reporting (Microsoft Office, Google Maps).

Basic pay and monthly allowance for petrol & transportation.

18 days annual leave and 14 days sick leave per contract year.

Outpatient medical claims.

EPF and SOCSO contributions.

Training and guidance during on-boarding.

Supportive working environment with a larger sales & marketing team.

Contract renewal based on performance.

About us

VIA CRITERIA SDN BHD