Retail Product Consultant

PA Recruitment (KL) Sdn Bhd; Penang; On-site; MYR 27,000 - 40,000; Full time

Benefits offered by this job

Salary + commission

Store incentives

Staff discounts

Training program

Job summary

PA Recruitment (KL) Sdn Bhd in Penang is seeking a Product Consultant / Retail Sales Advisor to welcome walk-in customers, deliver product demonstrations, and tailor recommendations to shoppers in a modern showroom.

You will drive sales toward store KPIs, maintain visual merchandising, and support promotional campaigns, with training provided and opportunities for career growth.

Fresh graduates are welcome; English and Bahasa Malaysia fluency required; weekends and public holiday shifts apply.

Qualifications

• SPM, Diploma, or Degree in any field.
• Fresh graduates and enthusiastic individuals with strong communication skills.
• Confident, well-groomed, presentable, and customer oriented.
• Willing to work rotating retail shifts, including weekends and public holidays (5-day work week / rotating off days).
• Spoken proficiency in English and Bahasa Malaysia (Mandarin fluency is a plus for tourist/retail demographics).

Responsibilities

• Welcome and engage walk-in visitors warmly to understand their needs and preferences.
• Deliver interactive product demonstrations highlighting key benefits and lifestyle value.
• Guide customers through their selection and purchase journey to meet individual and store sales KPIs.
• Maintain visual merchandising, store tidiness, and support in-store promotional campaigns and workshops.
• Follow up with customer inquiries and provide attentive after-sales service.

Skills

Customer service

Communication skills

Sales skills

Presentable

Education

SPM

Diploma

Degree

Job description

Join our flagship concept store team as a Product Consultant / Retail Sales Advisor. You will be the frontline ambassador for our brand, introducing innovative lifestyle products, providing tailored recommendations to shoppers, and creating memorable customer experiences in a modern retail showroom.

What We Offer (Rewards & Benefits)

• Attractive Total Earnings: Competitive basic salary + rewarding sales commission structure + monthly store incentive bonuses.


• Store Allowances: Shift allowances, grooming/uniform support, and public holiday overtime pay.


• Staff Privileges: Generous employee purchase discounts across our full product range.


• Structured Training: Comprehensive onboarding program and product knowledge certification.

What you'll do

• Welcome and engage walk-in visitors warmly to understand their needs and preferences.


• Deliver interactive product demonstrations highlighting key benefits and lifestyle value.


• Guide customers through their selection and purchase journey to meet individual and store sales KPIs.


• Maintain visual merchandising, store tidiness, and support in-store promotional campaigns and workshops.


• Follow up with customer inquiries and provide attentive after-sales service.

What you need

• SPM, Diploma, or Degree in any field (prior experience in Retail, Sales, Hospitality, or Customer Service is an advantage).


• Fresh graduates and enthusiastic individuals with strong communication skills.


• Confident, well-groomed, presentable, and customer oriented.


• Willing to work rotating retail shifts, including weekends and public holidays (5-day work week / rotating off days).


• Spoken proficiency in English and Bahasa Malaysia (Mandarin fluency is a plus for tourist/retail demographics).