Prodctn/Maint, Field Svc

Otis Elevator Company; Selangor; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Company car

Tools and iPhone

Intensive training

Health & safety program

Job summary

Otis Elevator Company (M) Sdn Bhd in Malaysia is seeking an on-site service technician to manage elevator maintenance and service visits across the territory. You will oversee the portfolio of elevators, respond promptly to breakdowns, and perform minor repairs to ensure ongoing operation while building strong on-site customer relationships.

Minimum 2 years in the elevator sector with strong electrical knowledge and a safety-first mindset are essential.

Qualifications

• High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years).
• Experience with digital applications for managing work teams and products.
• Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment.
• Strong computer and technology skills, business acumen and a passion for customer service.
• People management
• Planning – of schedule for Technicians
• Strong communication skills

Responsibilities

• Carry out 100% of the elevator maintenance and service visits of the units within your territory.
• Work within your defined geographical area / territory, managing the portfolio of elevators within it.
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
• Carry out minor repairs to achieve continual operation.
• Liaise directly with the customer while on site to build a good working relationship.

Skills

Electrical engineering

Communication

Safety awareness

Teamwork

Digital tools

Adaptability

Self-management

Education

BA/BS degree or equivalent

High school diploma

3+ years relevant work experience

Tools

Digital applications for workforce management

Computer skills

Job description

On-Site

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Full time

20170114

Date Posted:

2026-10-20

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Role Overview

Manage service operation, customer management and service routing across east coast branch, consist of Malaysia

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory.

• Work within your defined geographical area / territory, managing the portfolio of elevators within it.

• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.

• Carry out minor repairs to achieve continual operation.

• Liaise directly with the customer while on site to build a good working relationship.

Responsibility

• You have at least 2 years of experience in the elevator sector.
• You have good skills in electricity and electrical engineering.
• You are a committed professional, with safety as your priority.
• You are comfortable communicating to others.
• You are curious, adaptable, and you know how to work alone or in a team.
• You are comfortable using electronic and digital tools.

Qualification

• High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years)
• Experience with digital applications for managing work teams and products
• Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment
• Strong computer and technology skills, business acumen and a passion for customer service.
• People management
• Planning – of schedule for Technicians
• Strong communication skills

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• Customize here for work schedule, shift or weekly hours
• We offer you remuneration in accordance with local financial standards and wage agreement
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here)
• The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.