Service Sales Consultant (Southern Region)

Otis SE; Malaysia; On-site; MYR 67,000 - 134,000; Full time

Benefits offered by this job

Training and development

Employee Scholar Program

Career growth opportunities

Job summary

Otis SE in Malaysia is seeking a sales professional to drive growth by developing, maintaining, and managing customer relationships with comprehensive account management. The role focuses on elevator sales, service, and modernization, balancing new business with strong after-sales support.

You will manage a portfolio of customers, negotiate deals, and collaborate with field teams to meet targets while delivering superior service in a fast-paced, multicultural environment.

Qualifications

• Degree/ Diploma in Business or relevant Engineering disciplines.
• Min. 3 years of working experience in Sales/Marketing, preferably in Engineering industry.
• Fresh Graduates are welcome to apply and will be considered for a junior position.
• Strong customer and relationships management.
• Service oriented and excellent interpersonal and stakeholder management skills.
• Strong presentation, written, and verbal communication skills to effectively deliver up to the expectation of customers.
• Target focused, able to work in fast, dynamic and multicultural environment.

Responsibilities

• Manage a portfolio of elevator units and maintaining good relationships with existing customers.
• Serve as primary contact for customers’ inquiries and provide timely solutions.
• Develop build-on repair and modernization sales through networking, bids and tenders.
• Develop sales strategy to achieve sales targets and ensure profitability.
• Utilize Otis’ sales tools to track opportunities, pipeline, and forecast sales results.
• Conduct sales negotiations, close deals and ensure timely payment.
• Collaborate with fellow team members, including other sales representatives and field colleagues.

Skills

Sales experience

Account management

Customer relationships

Communication skills

Negotiation

Presentation skills

Education

Bachelor's degree in Business or Engineering

Job description

Date Posted: 2026-05-10 Country: Malaysia Location: Sigma Elevator (M) Sdn Bhd, No.53, Jalan Molek 3/20, Taman Molek, Malaysia At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers! Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

You will be responsible in achieving sales growth by developing, maintaining and managing customer relationships and comprehensive account management.

Key Responsibilities

• Manage a portfolio of elevator units and managing good working relationships with existing customers
• Serve as primary contact for customers’ inquiries and provide solution timely
• Develop build-on repair and modernization sales through networking, bids and tenders
• Develop sales strategy to achieve sales targets and ensure profitability
• Utilize Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations, close deals and ensure timely payment
• Collaborate with fellow team members, including other sales representatives and field colleagues

Requirements

• Degree/ Diploma in Business or relevant Engineering disciplines
• Min. 3 years of working experience in Sales/Marketing, preferably in Engineering industry
• Fresh Graduates are welcome to apply and will be considered for a junior position
• Strong customer and relationships management
• Service oriented and excellent interpersonal and stakeholder management skills
• Strong presentation, written, and verbal communication skills to effectively deliver up to the expectation of customers
• Target focused, able to work in fast, dynamic and multicultural environment

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

Benefits

• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

People Focus

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Equal Opportunity

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law.

To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Privacy Policy and Terms: We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.