Procurement Specialist

TDCX; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and perks

Medical and insurance coverage

World-class workspaces

Learning and development programs

Flexible working arrangements

Job summary

TDCX, a Singapore-headquartered global BPO leader, is seeking a Procurement professional in Kuala Lumpur to develop strategies, manage vendor relationships, and drive cost efficiency across the supply chain.

The role focuses on negotiating terms, evaluating proposals, and coordinating timely deliveries while contributing to the growth of TDCX’s procurement organization. Strong communication and MS Office skills are required to succeed.

Qualifications

• Bachelor's degree or Diploma in any field.
• 2 years of related procurement experience preferred.
• Strong negotiation and contract terms knowledge.
• Good English and local market language proficiency.

Responsibilities

• Create and implement procurement strategies that balance cost and value.
• Build and manage relationships with vendors and key suppliers.
• Compare proposals, negotiate terms, and coordinate timely deliveries.
• Lead initiatives to improve procurement efficiency and organizational capabilities.
• Monitor local and global spend developments and report to leadership.

Skills

Procurement strategy

Vendor management

Negotiation skills

MS Excel

Communication

Education

Bachelor's degree or Diploma in any field

Tools

MS Office (Excel/Word/Outlook)

Job description

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Create and implement Procurement strategies that are innovative, cost-effective and incorporate the growing complexities and challenges within the industry
• Build and maintain long term relationships with vendors and critical suppliers
• Compare proposals for price and specifications and negotiate with vendors to reduce costs and coordinate deliveries in timely manner
• Lead transformational activities to build procurement organization capabilities and improve procurement efficiency
• Evaluate and enhance our operations in local spend while researching and prospecting developments in global spend
• Manage every aspect of the supply chain and notify the leadership team of any possible obstacles to ideal efficiency
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position.
• In-depth knowledge of contracts, invoicing and negotiation terms
• Strong knowledge of materials and specifications, furniture sourcing and vendor resources
• Proficient in MS Applications (Excel, Word, Outlook and PowerPoint)
• Must have strong negotiation skills
• Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.