Procurement Operations Specialist

International Business Machines Corporation; Petaling Jaya; Hybrid; MYR 67,000 - 100,000; Full time

Job summary

IBM Malaysia Sdn. Bhd. is seeking a Hybrid Procurement Operations professional to support internal users and suppliers with procurement and accounts payable requests.

The role emphasizes strong customer service, issue resolution, and collaboration across functions to maintain smooth procurement workflows. Preferred candidates hold a Bachelor’s degree in Procurement, Supply Chain, or related fields, with 0–3 years of experience.

Qualifications

• Bachelor’s degree preferred in Procurement, Supply Chain, Business, or related disciplines.

Responsibilities

• Receive and manage procurement and accounts payable related requests from internal users and suppliers.
• Provide application guidance, procurement process support, and status updates while ensuring professional customer service.
• Analyze issues, document incident logs, and escalate when necessary.
• Coordinate payment issues and delivery status to ensure smooth procurement operations.

Skills

Japanese language in business context

Customer service

Multitasking

Education

Bachelor’s degree in Procurement / Supply Chain / Business

Tools

SAP

Ariba

Job description

IBM Malaysia Sdn. Bhd. is seeking a Hybrid Procurement Operations professional to support internal users and suppliers with procurement and accounts payable requests.

The role emphasizes strong customer service, issue resolution, and collaboration across functions to maintain smooth procurement workflows. Preferred candidates hold a Bachelor’s degree in Procurement, Supply Chain, or related fields, with 0–3 years of experience.