Procurement Operations Buyer — Supplier & PO Specialist

IBM; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

IBM Finance & Operations is seeking a procurement operations assistant to support internal stakeholders and suppliers. You will handle requests via phone, email, or tickets, guide procurement processes, and ensure timely updates.

The role requires a Bachelor's degree and 0–3 years in procurement operations or related fields, with familiarity in SAP or Ariba preferred. Strong communication and multitasking skills are essential.

Qualifications

• Bachelor's degree in a related field.
• Proficiency in business Japanese.
• Experience in procurement operations or shared services is a plus.

Responsibilities

• Receive and manage procurement and accounts payable requests from internal users and suppliers via phone, email, or ticketing systems.
• Provide guidance on procurement processes and provide status updates while maintaining quality customer service.
• Analyze issues, document incident logs, escalate to Level 2 when needed, resolve blocked invoices, and coordinate payment-related issues.

Skills

Business Japanese

Communication

Multitasking

Procurement knowledge

Education

Bachelor's degree

Tools

SAP

Ariba

Procurement tools

Job description

IBM Finance & Operations is seeking a procurement operations assistant to support internal stakeholders and suppliers. You will handle requests via phone, email, or tickets, guide procurement processes, and ensure timely updates.

The role requires a Bachelor's degree and 0–3 years in procurement operations or related fields, with familiarity in SAP or Ariba preferred. Strong communication and multitasking skills are essential.