(Mandarin)Buyer Purchase Requisition & Purchase Order Management

Two95 International Inc.; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

Two95 International Inc. in Kuala Lumpur is seeking a procurement operations specialist to support P2P processes, PO creation in Ariba, and supplier communications. You will ensure policy compliance and resolve PO discrepancies, while assisting end users with requisitions and invoices.

Responsibilities include logging and tracking inquiries, updating procedures, and supporting escalation tickets to ensure timely supplier payments and adherence to SOX controls.

Qualifications

• Experience in procurement operations, procure-to-pay, PO management, or AP support.
• Working knowledge of Ariba or similar procurement/e-sourcing platforms.
• Strong understanding of requisition-to-PO workflows and supplier communication.
• Ability to follow SOPs, maintain documentation, and meet SLAs.
• Attention to detail in reviewing requisitions, invoices, pricing, terms, and docs.
• Clear written communication for end-user and supplier support.
• Ability to prioritize urgent requests and handle down-tool scenarios.
• Familiarity with SOX controls and compliance documentation is preferred.

Responsibilities

• Provide digital/email-based help desk support for procurement service requests, issues, disputes, and Level 1 questions.
• Guide end users on buying channels, procurement policies, procedures, and requisition changes.
• Log, track, and follow up on end-user and supplier inquiries, issues, and order-management requests.
• Maintain and update contact center procedures, tools, scripts, templates, and service documentation.
• Review approved requisitions for completeness, accuracy, policy compliance, pricing, terms, and supplier alignment.
• Create, update, and manage purchase orders in Ariba, including non-catalog PO creation and modifications.
• Send PO information to suppliers and support PO order-management inquiries.
• Expedite or de-expedite orders and follow up on ETA and acknowledgements.
• Support urgent requests by validating details, creating POs, coordinating follow-ups, resolving discrepancies.
• Download, validate, and reconcile blocked invoices for completeness and compliance.
• Raise and manage resolution or escalation tickets for invoice/goods-receipt issues.
• Accept or reject invoices as appropriate and complete assigned SOX files on time.
• Notify stakeholders of supplier issues, late deliveries, or dissatisfied interactions.
• Provide feedback on purchased goods and services specifications when appropriate.

Skills

Supplier info mgmt

PO creation & reconciliation

ERP SAP & Ariba

Purchasing & Sourcing

Tools

Ariba

BW reporting

Excel

Job description

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Experience in Monitor/Manage Supplier Information
• Create/Distribute PO, Reconcile purchase orders, research & resolve order exceptions. SAP S4/ ERP and Ariba usage experience

Good-to-Have

• Experience in Purchasing, Sourcing & Supplier Management for goods/ services.

Responsibility of / Expectations from the Role

• 1 Provide digital/email-based help desk support for procurement service requests, issues, disputes, and Level 1 “how-to” questions.
• 2 Guide end users on proper buying channels, procurement policies, procedures, and requisition changes.
• 3 Log, track, and follow up on end-user and supplier inquiries, issues, disputes, and order-management requests.
• 4 Maintain and update contact center procedures, tools, scripts, templates, and service documentation.
• 5 Review approved requisitions for completeness, accuracy, policy compliance, pricing, terms, and supplier/channel alignment.
• 6 Create, update, and manage purchase orders in Ariba, including manual/non-catalog PO creation and approved modifications.
• 7 Send purchase order information to suppliers and support PO order-management questions from end users and suppliers.
• 8 Expedite or de-expedite orders as requested and follow up with suppliers for ETA and order acknowledgements.
• 9 Support urgent down-tool requests by validating request details, creating POs, coordinating supplier follow-up, and resolving discrepancies such as price or ETA changes.
• 10 Download, validate, and reconcile blocked invoices for completeness, accuracy, policy compliance, proof of delivery, bill of lading, or tracking documentation.
• 11 Raise and manage resolution requests or escalation tickets based on invoice and goods-receipt issues until resolution.
• 12 Accept or reject invoices as appropriate and complete assigned SOX compliance files within required timelines.
• 13 Notify internal stakeholders of supplier service issues, late deliveries, or dissatisfactory interactions.
• 14 Provide feedback on purchased goods and services specifications when appropriate.

Required Skills & Experience

• 1 Experience in procurement operations, procure-to-pay, purchase order management, invoice reconciliation, accounts payable support, or a related shared-services environment.
• 2 Working knowledge of Ariba or comparable procurement/e-sourcing platforms.
• 3 Strong understanding of requisition-to-PO workflows, supplier communication, invoice-block resolution, and procurement compliance.
• 4 Ability to follow standard operating procedures, maintain documentation, and meet service-level timelines.
• 5 Strong attention to detail when reviewing requisitions, invoices, pricing, terms, delivery confirmations, and supporting documentation.
• 6 Clear written communication skills for end-user and supplier support through digital channels.
• 7 Ability to prioritize urgent requests, including down-tool or line-down situations.
• 8 Familiarity with SOX controls and compliance documentation is preferred.

Systems and Tools

• Ariba procurement platform
• Email/digital help desk or ticketing tools
• Reporting/data repositories such as BW or equivalent systems
• Microsoft Excel and standard office productivity tools