Process & Quality Improvement Lead (Assistant Manager)

Infinity Group of Companies; Selangor; On-site; MYR 180,000 - 300,000; Full time

Job summary

Infinity Group of Companies is seeking an Assistant Manager for Process and Quality Management in Pulau Indah, Selangor. The role focuses on optimizing production processes, implementing quality management systems, and driving continuous improvement across manufacturing operations.

The candidate will lead a team, monitor KPIs, conduct audits, and ensure compliance with Malaysian regulations while collaborating with customers to meet quality expectations.

Qualifications

• Bachelor’s degree in a related discipline is required.
• Industrial Engineering degree is an added advantage.
• Familiarity with ISO management system standards (e.g., 28000, 39000).
• ServQual certification is strongly preferred.
• At least 10 years in process and quality management with supervisory experience.

Responsibilities

• Oversee process enhancement and optimization to boost productivity.
• Establish and manage quality management systems and standards.
• Set KPIs; monitor performance and drive corrective actions.
• Lead internal audits, inspections and certifications.
• Mentor and develop the process and quality team.
• Ensure regulatory compliance with Malaysian rules and standards.
• Collaborate with customers to meet quality expectations.
• Promote automation, data analytics and continuous improvement.

Skills

Leadership

People management

Analytical thinking

Problem solving

Communication

Team collaboration

Education

Bachelor’s degree

Industrial Engineering degree (added advantage)

Familiarity with ISO management systems (e.g., 28000, 39000)

ServQual certification

Job description

Infinity Group of Companies is seeking an Assistant Manager for Process and Quality Management in Pulau Indah, Selangor. The role focuses on optimizing production processes, implementing quality management systems, and driving continuous improvement across manufacturing operations.

The candidate will lead a team, monitor KPIs, conduct audits, and ensure compliance with Malaysian regulations while collaborating with customers to meet quality expectations.