Proactive Admin & Customer Care Specialist

The Supreme HR Advisory; Puchong; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Job summary

The Supreme HR Advisory – Puchong New Village is seeking a proactive individual to support customer care operations and directly assist the Hiring Manager. The role suits someone with a PA background who enjoys multitasking and coordinating daily activities, in a busy office setting.

Key responsibilities include handling enquiries, providing admin support, coordinating orders and deliveries, and maintaining documents and records. EPF, SOCSO, and annual leave are provided by the employer.

Qualifications

• Diploma/Degree in Business, Administration, or related field.
• Minimum 1 year experience in Customer Service, Admin, or PA role.
• Strong organizational and multitasking skills.
• Detail-oriented, proactive, and able to handle confidential matters.
• Excellent communication and coordination abilities.

Responsibilities

• Handle customer enquiries via calls and emails with timely, professional responses.
• Provide sales and administrative support (quotations, orders, invoices, documentation).
• Coordinate order processing, delivery status, and customer updates.
• Work closely with logistics to ensure on-time delivery.
• Assist the Hiring Manager with scheduling, coordination, and day-to-day administrative tasks.
• Maintain proper documentation, reports, and records.

Skills

Strong communication skills

Organizational multitasking

Detail-oriented

Proactive attitude

Confidential matter handling

Education

Diploma/Degree in Business Administration or related field

Job description

The Supreme HR Advisory – Puchong New Village is seeking a proactive individual to support customer care operations and directly assist the Hiring Manager. The role suits someone with a PA background who enjoys multitasking and coordinating daily activities, in a busy office setting.

Key responsibilities include handling enquiries, providing admin support, coordinating orders and deliveries, and maintaining documents and records. EPF, SOCSO, and annual leave are provided by the employer.