Presales Engineer [Networking Products]

M-Link System (M) Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

M-Link System (M) Sdn Bhd in Malaysia is seeking a skilled Solution Engineer/Presales to translate business needs into secure, scalable enterprise solutions and to discuss highly technical concepts with prospective leads.

You will qualify opportunities with the Project Channel Team, lead customer discovery sessions, deliver solution presentations and technical demonstrations, and design end-to-end architectures with BOMs and PoC plans.

Qualifications

• Ability to discuss highly technical concepts with prospective leads.
• At least 3 years’ experience in working as a Solution Engineer or Presales or related technical role.
• Familiar with Networking products.

Responsibilities

• Translate business requirements into secure, scalable enterprise solutions.
• Qualify opportunities and manage technical aspects throughout the sales cycle.
• Design end-to-end solutions and prepare BOMs, architecture docs and PoC plans.
• Prepare SoCs and technical responses for RFPs and tenders.
• Maintain engagement with customers, providing technical guidance and solution recommendations.
• Provide technical support and architectural oversight to partners and implementation teams.
• Support project delivery to ensure solutions are implemented per design and standards.
• Serve as internal solutions architect and technical owner for assigned technologies.

Skills

Solution Engineer

Presales

Networking

Customer engagement

Presentation skills

Job description

Act as a trusted technical advisor, translating business requirements into secure, scalable enterprise solutions.

Work closely with the Project Channel Team to qualify opportunities and manage all technical aspects throughout the sales cycle, including customer discovery sessions, solution presentations, and technical demonstrations.

Design end-to-end solutions and prepare professional documentation, proposals, solution architectures, and Bills of Materials (BOM).

Plan and execute Proof of Concept (PoC) activities, including scope definition, design, and validation documentation.

Prepare Statements of Compliance (SoC) and technical responses for RFPs, tenders, and enterprise bids.

Maintain consistent engagement with customers, providing technical guidance and solution recommendations.

Provide technical support and architectural oversight to partners and implementation teams.

Support project delivery to ensure solutions are implemented according to design and enterprise standards.

Serve as the internal solutions architect and technical owner for assigned technologies.

Qualifications:

Ability to discuss highly technical concepts with prospective leads.

At least 3 years’ experience in working as a Solution Engineer or Presales or related technical role.

Familiar with Networking products.

Strong verbal, written, and interpersonal skills.

Excellent presentation skill.

Willingness to travel.

M-Link's Background:

Founded in 1989 by Ms. Jane Tay, M-Link began serving Malaysia’s growing IT sector. Incorporated in 1995 as M-Link System (M) Sdn Bhd (335133-T), the company has become a leading IT product distributor. With strong dealer support and a curated product range, M-Link stands out for distribution excellence. Trusted by top IT vendors, it partners with leading brands to deliver the latest solutions. Today, M-Link operates six strategic branches nationwide.

Our Commitment:

We always commit to be the best-in-class distribution company in Malaysia by offering end-to-end solutions at competitive pricing, fast delivery, sound technical support and excellent after sales service.