Presales Consultant

MBR Partners; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

MBR Partners in Malaysia seeks a Pre-Sales Consultant to support technical sales for core network signalling, routing and security solutions. You will act as the primary technical liaison between customers and the company, delivering timely responses to technical and business needs.

The role involves collaborating with sales, creating solution overviews for offers, coordinating PoCs and workshops, and feeding product management with customer requirements.

Qualifications

• Four-year engineering degree in a related technical field.
• Significant proven experience with telecom tech and vendor roles.
• Experience in carrier core network environments preferred.
• Linux, virtualization, and security certificates are a plus.

Responsibilities

• Support technical sales at named accounts alongside the sales manager.
• Act as primary technical liaison between customer and company.
• Provide technical sales support throughout the sales process.
• Prepare technical responses for RFP and RFIs with the Central Bid Desk.
• Generate customer Solution Overview documents for offers.
• Manage Proofs of Concept and workshops with customers.
• Provide feedback to Product Management and Engineering on requirements.

Skills

Telecommunications

Core network knowledge

SIP/Diameter/SS7

GSM/5G concepts

Call flow diagrams

Education

Engineering degree (Telecommunications/CS/IT)

Tools

Kubernetes

OpenStack

Linux

VMware

Job description

We are seeking a Pre-Sales Consultant to join a global telecommunications software company specialising in core network signalling, routing and security solutions for telecom operators.

The main responsibilities of the job are:

• Support the technical sales of the company's products and services at selected named accounts or projects, alongside the sales manager.
• Act as the primary technical liaison between the customer and the company, ensuring timely, high-quality responses to technical and business-related needs and concerns.
• Play an active role in the sales team throughout the sales process and the ongoing customer relationship by offering technical sales support in a variety of complex or comprehensive activities.
• Work alongside the team to provide the technical statement of compliance responses for RFP and RFIs together with the Central Bid Desk.
• Generate customer Solution Overview documents to be included in the offers.
• Manage the Proof of Concepts and workshops with customers
• Participate in providing feedback to Product Management and Engineering regarding customer functional requirements

Skills Requirements:

• Telecommunications
• Knowledge of Telecommunications Network Equipment operations
• Ability to draw out call flows and sequence diagrams and knowledge of the protocol specifications.
• Understanding of telephony concepts from the Core, the Edge and the Provisioning side of the carrier's architecture, including 5G and legacy 2G/3G/4G networks.
• Knowledge of at least two of the following signalling protocols: HTTP2, ENUM, SIP, Diameter, SS7.

Infrastructure and Operations:

• Understanding of the technical requirements tied to Cloud Computing and Virtualisation: Kubernetes, Helm, CNF, NFV, OpenStack, KVM, VMware, etc.
• Understanding of software packaging, OS operations and upgrades, and Linux Operating System
• Knowledge of OA&M concepts and operations like backup/restore, KPIs, monitoring, alarms, etc
• Knowledge of Security or Analytics is a plus.

Soft Skills:

• Excellent writing skills. Ability to describe technical concepts or product architecture in formal documents
• Capable of operating in a multi-country and multi-cultural environment
• Team player
• Independent and self-driven

Qualifications and Experience:

• Four-year Engineering degree in a related technical field preferred, ideally Telecommunications, Computer Science, Information Technology. (if no degree, then based on experience)
• Significant proven experience with the technology
• Ideal experience coming from working at a carrier core network group or telecom network equipment vendors that sell into the carrier core network team
• Certificates on Linux, Virtualisation, Kubernetes or Security would be a plus

Disclaimer:

the salary package is flexible depending on the value the successful candidate brings.