Presales Consultant

iZeno Sdn Bhd; Kuala Lumpur; Sur place; MYR 120 000 - 240 000; Plein temps

Résumé du poste

iZeno Sdn Bhd in Malaysia seeks a seasoned presales professional to own the technical strategy for opportunities in AI, low-code and automation. You will partner with Sales, lead discovery through demos, PoCs and proposals, and ensure smooth handover to delivery.

You’ll work with mid-market to enterprise customers across SEA, shaping our portfolio with vendors, campaigns, and enablement, and you’ll stay ahead of AI and automation trends while building reusable presales assets.

Qualifications

• 5+ years in presales, solution consulting, solution architecture or a similar customer-facing role in enterprise software or SaaS.
• Hands-on experience with at least one platform in AI, CRM, work management, low-code or integration and automation.
• Ability to explain data exchange between CRM/ERP and customer portal and sketch integration.
• Confident in running live demos and workshops in English for business, IT and executive audiences.
• Commercial awareness including scope, effort estimation, pricing inputs and risk.

Responsabilités

• Lead discovery sessions and workshops to understand customers’ business goals and integration needs.
• Design end-to-end solutions across AI-powered engagement, work management, low-code development, integration and automation.
• Deliver compelling demos, PoCs and executive presentations with architecture and scope details.
• Ensure delivery alignment by handing won opportunities to delivery with clear scope and PoC outcomes.

Connaissances

Presales experience

Solution architecture

Platform knowledge

English communication

Commercial awareness

Formation

Degree in IT/CS

Outils

SugarCRM

Salesforce

Monday.com

Mendix

OutSystems

Power Platform

Workato

MuleSoft

Description du poste

About Us

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it. As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.

• At iZeno, you'll belong to a high‑performing team where collaboration is real and ideas are welcomed.
• You’ll grow through mission‑critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis.
• And you’ll thrive in an environment that invests in your development, your wellbeing, and your career.
• We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too.

Join iZeno. Your challenges, our commitment.

The Role

You’ll help organisations across Southeast Asia solve real business problems with AI, low-code and automation. You'll own the technical strategy for your opportunities and work with Sales as a partner, not just in support. You'll lead each opportunity from first discovery through demos, proofs of concept (PoCs) and proposals, then hand it over cleanly to delivery. Our portfolio currently includes SugarAI, monday.com, Mendix and Workato, and it will keep growing as the market moves. Most presales roles are tied to one vendor. Here you'll work across several leading platforms, find the right mix for each customer's problem, and help shape what our practice offers next. This role suits someone who enjoys picking up new technology quickly and staying ahead of where AI and automation are heading. You’ll work with mid‑market to enterprise customers in the region, typically across Singapore, Malaysia, Indonesia, Thailand and the Philippines.

What You’ll Do

Discovery & Solution Design

• Lead discovery sessions and workshops to understand customers’ business goals, processes, pain points and integration needs.
• Design end‑to‑end solutions across four areas: AI‑powered customer engagement, Work management, Low‑code application development, Integration and automation.
• Design solutions using generative and agentic AI, such as AI assistants, intelligent workflows and automated customer engagement. Look for ways to combine platforms into connected business solutions rather than selling products on their own.

Demos, PoCs & Proposals

• Deliver compelling demos, PoCs and executive presentations that prove business value.
• Own the technical and commercial content of proposals, RFPs and tenders, including architecture, scope, effort estimates, assumptions, risks and dependencies.

Delivery Alignment

• Check feasibility and effort with architects, developers and delivery teams. Hand won opportunities to delivery with clear scope, commitments and PoC outcomes.

Portfolio, Partners & Go-to-Market

• Build reusable presales assets such as demo environments, reference architectures, use cases and proposal content.
• Track emerging AI, low‑code and automation technologies, and assess new platforms and partners that could strengthen our portfolio.
• Work with vendors, Sales and Marketing on joint solutions, campaigns, events and enablement across the region.

What You’ll Bring

Must-have

• 5+ years in presales, solution consulting, solution architecture or a similar customer‑facing role in enterprise software or SaaS.
• Hands‑on experience with at least one platform in AI, CRM, work management, low‑code or integration and automation. Examples include SugarCRM, Salesforce, monday.com, Mendix, OutSystems, Power Platform, Workato and MuleSoft.
• Practical technical understanding: for example, you can explain how a CRM, an ERP and a customer portal exchange data, and sketch the integration on a whiteboard.
• Confidence running live demos and workshops in excellent English, for business, IT and executive audiences.
• Commercial awareness, including scope, effort estimation, pricing inputs and risk.

Nice-to-have

• A developer or technical implementation background (e.g. APIs, JavaScript, databases, low‑code development).
• Certifications in AI, low‑code, integration or cloud platforms.
• Language skills relevant to our regional markets [e.g. Mandarin, Bahasa, Thai].
• A degree in IT, Computer Science or a related field, or equivalent practical experience.

At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.